Private Client Advisor

6 months ago

Birmingham, United Kingdom Selfridges Full time

**Role Responsibility**:
As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an authentic way. A member of the Retail team and a trusted advisor to your clients, you are knowledgeable on all things Selfridges from our extraordinary product offering to our exciting range of services and exclusive events and reasons to visit.

As a Private Client Consultant, you will:

- Focus on building a credible client book by nurturing existing client relationships and proactively recruiting new clients from across the shop floor
- Engage clients in the world of Selfridges and encourage frequency by introducing clients to new products and experiences across the store. Champion accurate data capture and consistently encourage opt in to unlock benefits to the customer.
- Host appointments booked online by our customers and focus on getting to know the customers better and proactively following up to build relationships and drive retention
- Create the extraordinary by delivering the Selfridges Experience to your customers by actively engaging them around the VIP programme and encouraging them to attend events and understand the benefits on offer to them
- Be responsible for preparing areas where hosting clients, you will maintain housekeeping standards, from returning stock from previous consultations and laying out product options for the next client, to having refreshments ready for their arrival
- Advise your clients on the latest products and trends across divisions, delivered through different service propositions such as hosting instore appointments, remote selling and virtual appointments
- Elevate the client experience by working confidently and collaboratively with brand partners across the business and team members across the store for whom you are a recognised and trusted member of the team
- Be flexible, and being shop floor based, able to step in and support the front of house team to deliver extraordinary service

**:
- A great communicator. You will adapt your style and service to suit customer needs and preference. You personalise all communication with clients and keep My Yellow Book updated to enable you to demonstrate a deep knowledge of their preferences & interests
- A sales and service expert. You’ll act as a personal concierge to your clients by quickly assessing their needs and delivering an exceptional service across the store
- Connected. You understand the importance of building relationships across front and back of house teams and our brand partners. You see the value in growing and maintaining your network to elevate client experience
- Tech savvy. You embrace the clienteling tools provided to manage your client book and understand the potential of using an omni-channel approach
- Curious. You will seek to discover more about your clients and their preferences, and you will seek opportunities to deepen connections and acquire new clients from your clients network & VIP event opportunities
- Detail orientated. You notice even the smallest details to ensure an excellent experience and luxury environment for our customers.
- Knowledgeable. Stay ahead of the latest trends store events and activity and continuously broaden your product knowledge across the store and beyond by taking every opportunity to expand your product knowledge, and being aware of competitor activity
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- An example of our values, a trusted and respected team member
- This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business

**About the Company**:
**Rewards and benefits**

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
- Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
- Generous annual leave that increases with length of service
- Up to five paid volunteering days - from beach cleans to co-ordinating food and clothing donations
- Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
- Defined pension contribution scheme
- Generous bonus and/or commission scheme
- Enviable team member discount including sale previews and double discount days
- Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
- Subsidised gym memberships
- Several internal communities to get involved in from our Diversity Board and Green Warriors who are leadi

  • Private Client Legal Advisor

    5 days ago

    Birmingham, Birmingham, United Kingdom Shakespeare Martineau Full time

    Join Our Ambitious Team as a Private Client LawyerWe are an innovative law firm, Shakespeare Martineau, seeking a motivated Private Client Legal Advisor to join our dynamic team in the West Midlands. Our team is renowned for its expertise in Private Client law, and we are looking for someone who shares our passion and commitment to delivering exceptional...

  • Private Client Tax Advisor

    2 weeks ago

    Birmingham, Birmingham, United Kingdom undisclosed Full time

    Your new companyA top 10 international firm, a recent winner of many prestigious awards, is looking for a Private Client Tax Advisor to join their team in the Midlands area. Due to their dramatic growth, the company aims to continue expansion in the future.Your new roleYou will be closely supporting the Tax Partner to deliver the best tax advisory services...

  • Private Client Advisor

    6 months ago

    Birmingham, United Kingdom Selfridges Full time

    A bit about the role As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an authentic way. A...

  • Private Client Director

    7 days ago

    Birmingham, Birmingham, United Kingdom IDEX Consulting Full time

    IDex Consulting is a prominent legal firm in the North Birmingham area, seeking an experienced Senior Private Law Advisor to join their esteemed team. Our company specialises in various aspects of private client law, including capital tax planning through wills, trusts & family investment companies. We offer extensive services in the creation and management...

  • Head of Private Client

    6 months ago

    Birmingham, United Kingdom REALM RECRUIT Full time

    Apply now 5+ PQE  Fantastic opportunity to take a supported step up into a Head of Private Client role early in your career  Future opportunity for partnership or shares in the firm  Extensive referrer network and existing client base to drive business into the team – so there’s no need to come in with a following  An established regional law...

  • Private Client Solicitor

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Executive Network Legal Limited Full time

    Job Title: Private Client Solicitor (Associate)About the Role: We are seeking a skilled and ambitious Private Client Solicitor to join our expanding team in Birmingham. As a Private Client Solicitor, you will be advising clients on all matters associated with lifetime tax planning, dealing with high net worth matters, and undertaking a caseload with a...

  • Head of Private Client Solicitor

    4 weeks ago

    Birmingham, Birmingham, United Kingdom REALM RECRUIT Full time

    Established regional law firm Realm Recruit is seeking a Private Client Solicitor with at least five years' experience to join its successful team in Birmingham as Head of Private Client.This is a great opportunity for a private client lawyer with solid experience who is ready to take the next step or someone who would like to take a supported step up into a...

  • Senior Private Client Solicitor

    4 weeks ago

    Birmingham, Birmingham, United Kingdom REALM RECRUIT Full time

    Established regional law firm Realm Recruit is seeking a Private Client Solicitor with at least five years' experience to join its successful team in Birmingham as Head of Private Client.This is a great opportunity for a private client lawyer with solid experience who is ready to take the next step or someone who would like to take a supported step up into a...

  • Expert Private Client Lead

    6 days ago

    Birmingham, Birmingham, United Kingdom REALM RECRUIT Full time

    Company OverviewAn established regional law firm based in Birmingham is seeking a skilled Private Client Solicitor to join its successful team as the Head of Private Client.Job DescriptionThis role presents an excellent opportunity for a private client lawyer with solid experience to take the next step in their career or for someone who would like to...

  • Private Client Solicitor

    4 weeks ago

    Birmingham, United Kingdom Executive Network Legal Limited Full time

    Job Title: Private Client Solicitor (Associate)Job Summary: We are seeking a skilled and ambitious Private Client Solicitor to join our expanding team in Birmingham. As a Private Client Associate, you will be responsible for advising clients on lifetime tax planning matters and dealing with high net worth cases.About the Role:Undertake a caseload with a...

  • Lead Private Client Attorney

    2 weeks ago

    Birmingham, Birmingham, United Kingdom REALM RECRUIT Full time

    As a seasoned private client solicitor, you have the unique opportunity to take on a leadership role in our dynamic team as the Head of Private Client. With a strong background in handling complex cases involving tax, trusts, and probate, you will be responsible for overseeing the growth of our private client offering and driving business forward.We are an...

  • Life Insurance Sales Leader

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Advisor Group Full time

    Life Insurance Sales OpportunityAdvisor GroupSales Vice PresidentJob Summary: We are seeking a Sales Vice President to join our team at Advisor Group. The ideal candidate will have a strong background in life insurance sales and a proven track record of success in building and maintaining relationships with clients.Key Responsibilities:Implement sales...

  • Strategic Insurance Solutions Consultant

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Advisor Group Full time

    Insurance Sales and Operations OpportunityAbout the Role:We are seeking a highly skilled Sr. Advisor Consultant to join our team within Highland Capital Brokerage, a member of Advisor Group. This position is primarily responsible for the sale of life, LTC, DI, and annuity products to large wirehouse institutions, registered investment advisors, independent...

  • Insurance Sales and Operations Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Advisor Group Full time

    Insurance Sales and Operations OpportunityAdvisor Group Job DescriptionWe are seeking a highly skilled Insurance Sales and Operations Specialist to join our team within Highland Capital Brokerage, a member of Advisor Group. This position is primarily responsible for the sale of life, LTC, DI, and annuity products to large wirehouse institutions, registered...

  • Insurance Sales Consultant

    6 days ago

    Birmingham, Birmingham, United Kingdom Advisor Group Full time

    About UsAdvisor Group is a leading financial services organization dedicated to helping individuals achieve their financial goals.Job SummaryWe are seeking an experienced Insurance Sales Consultant to join our team. As a key member of our sales team, you will be responsible for prospecting advisors within the insurance industry to bring insurance planning to...

  • Strategic Insurance Solutions Consultant

    6 days ago

    Birmingham, Birmingham, United Kingdom Advisor Group Full time

    Company Overview:We are a leading member of Advisor Group, a prominent player in the insurance industry.About the Role:This is an exciting opportunity for a highly motivated and experienced Sr. Advisor Consultant to join our team within Highland Capital Brokerage.Job Summary:We are seeking a skilled professional with extensive knowledge of life, LTC, DI, and...

  • Private Client Tax Leadership Position in Birmingham

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Pro-Tax Full time

    Pro-Tax is partnering with an award-winning practice to find a Private Client Senior Manager for their Birmingham private client tax team.The successful candidate will manage a portfolio of clients ranging from high-net-worth individuals, non-domiciled residents, partnerships, entrepreneurs, and directors throughout the Midlands. They will build valuable...

  • Private Client Tax Leader

    2 days ago

    Birmingham, Birmingham, United Kingdom Evelyn Partners Fund Solutions Limited Full time

    We are seeking an experienced Private Client Tax professional to lead our Stamp Taxes practice and drive growth through strategic partnerships and referrals.Job DescriptionIn this key leadership role, you will be responsible for overseeing the delivery of complex Stamp Taxes advice to various teams across the practice. Your technical expertise and...

  • Legal Assistant

    5 months ago

    Birmingham, United Kingdom LJW Recruitment Solutions Full time

    I am currently working with a **Top 200 Legal 500 Law Firm who are looking for a Legal Assistant to join their Private Client Team in Birmingham.** This is an exciting opportunity for an enthusiastic and well organised Assistant to join a friendly, well established and approachable team. Responsibilities - Acting as a point of contact to include by...

  • Client Advisor

    1 month ago

    Birmingham, United Kingdom Louis Vuitton Full time

    Our Louis Vuitton store in Saks Birmingham is seeking a highly motivated Part Time Client Advisor with a passion for creating memorable experiences for our worldly clientele. Job responsibilities This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’-...