Credit Control Supervisor

2 weeks ago


Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
The Private Patients Unit is seeking an experienced credit control supervisor to co-ordinate and manage the collection of hospital’s debts from private individuals, private healthcare insurance companies & international clients.

This is an exciting opportunity to help reduce debt and improve processes within the credit control team.

The post holder will also be responsible for managing and liaising with external debt agencies, calculation and management of bad debt provisions and write offs. They will also responsible for running aged debt reports for discussion with the Finance manager and presenting in management meetings.

They will be managing a team of credit controllers and will be responsible to the finance manager and the Senor IT, Informatics & Financial Transactions manager. They will work closely with the invoicing, treasury and wider PPU teams

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education & professional Qualifications**:
**Desirable criteria**:

- 5 GCSEs or equivalent including Mathematics and English
- Undergraduate degree or equivalent experience

**Experience**:
**Desirable criteria**:

- Experience of working in Private Healthcare
- Experience of dealing with Insurance companies or Embassies
- Experience of Invoice query resolution
- Experience of using Compucare

**Skills and aptitudes**:
**Essential criteria**:

- Able to work at a detailed level, identifying inconsistencies and make necessary recommendation or changes where these have a significant impact on outcomes
- Excellent verbal and written communication skills, producing reports/documentation to a professional standard with an ability to communicate complex issues in a simplified way
- Extremely numerate and able to analyse and interpret data and information accurately and effectively

**Personal Qualities & attributes**:
**Essential criteria**:

- Good verbal and communication skills
- Confident and assertive
- Able to work effectively as part of a team
- Persistent - maintains focus on goals over a long period of time
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:



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