Hospitality Leader

2 weeks ago


Hampstead, United Kingdom Ottolenghi Hampstead Full time
Ottolenghi Hampstead: A Premier Dining Destination
We are seeking an experienced General Supervisor to join our team at Ottolenghi Hampstead, one of London's most exciting dining destinations. As a leader in the premium hospitality industry, we offer more than just a meal; we provide an exceptional experience for every guest.

**Key Responsibilities:**
  • Lead a passionate team, fostering a collaborative and supportive culture.
  • Ensure seamless hospitality from start to finish, exceeding guest expectations.
  • Oversee daily operations, maintaining high standards in front-of-house and back-of-house.
  • Drive financial success through careful planning, waste control, and sales growth.
  • Collaborate on seasonal menu and campaign launches, ensuring brand consistency.
  • Manage recruitment, onboarding, and training, nurturing team growth and development.
  • Monitor and improve processes, from table planning to health and safety compliance.


**The Ideal Candidate:**
  • Proven experience as a General Manager or similar leadership role in a premium hospitality environment.
  • A genuine passion for hospitality and exceptional guest experiences.
  • Financial acumen, with experience in budgeting, cost control, and revenue generation.
  • Strong leadership and communication skills, inspiring and empowering teams.
  • A deep appreciation for Ottolenghi's menu and ethos, sharing this with teams and guests.
  • Impeccable attention to detail and commitment to excellence.


**What We Offer:**
  • The opportunity to lead a dynamic and creative team environment.
  • Professional growth opportunities within the Ottolenghi group.
  • An excellent benefits package, including enhanced maternity pay and a birthday treat.
  • Access to monthly cooking demos and food, wine, and cocktail workshops in the Ottolenghi Test Kitchen.


Estimated salary: £55,000 - £65,000 per annum.
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