Convenience Store Supervisor

2 weeks ago

Birmingham, United Kingdom Apart hotel Full time

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Aparthotel Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a convenience store supervisor to join Aparthotel Birmingham

As a convenience store supervisor, you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties. The main duties expected within the role are:

- Providing a knowledgeable and seamless customer experience for all customers that enter the store.
- Provide exceptional customer service at all times.
- Oversee the daily operations of the food-to-go section within the store.
- Assist the manager with managing the team to ensure food quality and safety.
- Oversee the food preparation and presentation meet the store's standards.
- Comply with all health and safety regulations.
- Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.
- Process transactions accurately using the cash register.
- Stock shelves and ensure products are properly displayed
- Assist with inventory management and restocking
- Collaborate with team members to achieve sales targets
- To be welcoming and approachable to all guests visiting the hotel and the store.
- Assist with hotel security. Ensure any issues effectively communicated to the Duty Manager as soon as possible.
- Understanding your areas of responsibility, ensuring everything runs effectively in line with brand specification.
- Looking professional, being punctual, polite, courteous, and helpful to guests and colleagues at all times.
- Be fully knowledgeable with services and promotions offered by the hotel and the store.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

**We Evolve - You Evolve - We Grow Together**

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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