Senior Administrator

3 weeks ago


London, United Kingdom Lucinda Ellery Consultancy Full time

**Senior Administrator (12-18 month Maternity Cover, with the possibility to become permanent)**

Lucinda Ellery is a prestigious organisation with an enviable reputation within the hair loss and hair extension industry.

Headquartered in London and with studios throughout the UK and the USA, we are excited to announce the following incredible opportunity at our London Hammersmith studio for a Senior Administrator.

This individual will be required to provide an efficient and effective support service in respect of all administration, communication, and relevant office-related duties.

Essential Skills:

- Solid, proven experience in administrative roles with a minimum of 2 YEARS ADMIN EXPERIENCE
- The ability to work independently and manage various workloads.
- Well organised with great attention to detail
- Ability to communicate professionally and effectively, both verbally and in writing.
- Build rapport and communicate effectively with both stakeholders and clients.
- Maintain a high level of confidentiality.
- Self-motivated, tenacious, and result-oriented with a positive outlook
- Be fluent in both verbal and written English.
- Able to multi-task in an often-busy environment
- Passionate about delivering outstanding customer service.
- Able to work Tuesday to Saturday each week
- IT - advanced computer literacy, including a good knowledge of Microsoft Office Packages

Advantageous skills required:

- Leadership/Team Management skills
- EXPERIENCE IN RECEPTION/FOH ENVIRONMENT
- Experience in hospitality reservations or spa booking software
- Experience in stock control systems

Key Responsibilities
- Administration support for the business
- Scheduling client appointments on booking software _Shortcuts _andtaking payments.
- Provide support and cover to Reception team.
- Liaising with the stock controller and suppliers
- Placing orders for the business daily
- Franking mail and sending stock internationally with couriers Fedex and DHL
- Ad hoc PA Duties to Director

**What we offer**
- Excellent career prospects - some of our assistants have gone on to manage studios in other parts of the UK and even the USA
- Company uniform
- Staff purchase scheme & free hair styling
- Competitive salary, 28 days paid holiday & pension.
- 10 days off between Christmas and New Year
- Quarterly company events
- Competitive working hours - no late shifts Guaranteed hours.
- And more

The role will suit individuals currently working as Admin support / Administration Assistant/ Office Manager and be living within a commutable distance of W6 London.

**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 12 months

**Salary**: £30,000.00-£40,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- Diploma of Higher Education (preferred)

**Experience**:

- Customer service: 3 years (required)
- Administrative experience: 3 years (required)

Work Location: In person



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