Host / Hostess

4 months ago

London, United Kingdom The Langham London Full time

**Host / Hostess**:
**Palm Court**:
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Host in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

As a Host, your main role will be to:

- provide a warm welcome and engage with all guests
- ensure that all guests are met and seated at the lounge in a timely and efficient manner
- ensure the Host desk is set for service everyday
- process accurate billing for guests
- provide guests with full information of the offering in Roux at The Landau
- take accurate reservations

Do you have?
- warm, confident and welcoming personality
- excellent interpersonal skills, engaging with our guests
- ability to manage and prioritise
- ability to multi-task and assist on the floor when necessary
- have working knowledge of Micros/Open Table
- carry out administrative tasks when the need arises

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

- 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
- meals on duty
- uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- complimentary accommodation at other Langham Hotels
- discounted accommodation at The Langham, London
- discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
- a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- pension plan
- life insurance
- eye test vouchers
- cycle to work scheme
- season travelcard loan
- colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
- learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
- two staff parties per year and a number of colleague social and community events

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery sch

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