Assistant Customer Service Supervisor
5 months ago
**About the team**
Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager.
To support the delivery of the Inspiring Libraries 10-year strategy.
**About the role**
You will have the skills and abilities to support the Library Manager to actively supervise the team at Hitchin Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required.
You will have the ability to compile, maintain and provide effective returns for monthly statistical information.
You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required.
**About you** Essential**:
You will have excellent communication and admin skills and you will be passionate about providing great customer care.
You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.
You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner
**Desirable**:
Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives.
**How to apply**
We encourage a short covering paragraph to give us a little more information about your skills, knowledge, and experiences. This is an opportunity for the panel to fully recognise your skills and abilities.
**Additional information** Disability Confident**
**English Fluency**
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Further information about the legal requirement can be found here.
Job Reference: HCC25558
-
Customer Service Assistant
6 months ago
Hitchin, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Hitchin, SG5 1RQ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service and Delivery Assistant
4 weeks ago
Hitchin, United Kingdom Jacob Rose Recruitment Ltd Full timeJob Summary:We are seeking a highly skilled and motivated individual to join our team as a Customer Service and Delivery Assistant at our busy Landscape Centre in Hertfordshire. As a key member of our team, you will be responsible for delivering exceptional customer service, driving a Hiab vehicle, and assisting with day-to-day duties in the yard.Key...
-
Hitchin, United Kingdom CV-Library Full timeTeachers, Teaching Assistants, Cover Supervisors New Year! Looking for a New Start? Looking for a New You? Looking for fresh Teaching opportunities? Our super friendly team here at Class Education can help you with everything you need to know about any changes you are making or thinking about making to your working life in teaching. A friendly chat, or...
-
Lead Kitchen Supervisor
2 days ago
Hitchin, Hertfordshire, United Kingdom The Farmhouse at Redcoats Full timeJob Title: Lead Kitchen Supervisor About the Role:We are seeking a highly organized and motivated Lead Kitchen Supervisor to join our team at The Farmhouse at Redcoats. As a key member of our kitchen team, you will be responsible for supporting the Head Chef in leading the kitchen operation and ensuring seamless service delivery. Key Responsibilities:Assist...
-
Customer Service Representative
2 weeks ago
Hitchin, Hertfordshire, United Kingdom WHSmith Full timeJob DescriptionSales Assistant – WHSmithAs a Sales Assistant at WHSmith, you will provide exceptional customer service and work independently or as part of a team to deliver store standards. You will be responsible for replenishing stock, maintaining store appearance, and meeting high standards of display and visual merchandising.Key...
-
Driver/Customer Service Assistant
2 months ago
Hitchin, United Kingdom CV-Library Full timeJacob Rose Recruitment is delighted to be working with our client again to recruit a full time member of staff working in a busy Landscape Centre close to HItchin, Hertfordshire. Open 7 days per week in the summer, the centre is looking to recruit a full-time member of staff to deliver to our customers in the local area. The job will combine driving and...
-
Cover Supervisor
6 months ago
Hitchin, United Kingdom T4Teachers Full time**Job Title**: Cover Supervisor **Location**: Schools across Hitchin, Hertfordshire **Salary**: From £90 per day **Contract Types Available**: Full-time, Part-time, Temporary, Permanent **Start Date**: Immediate start available We are seeking enthusiastic and responsible Cover Supervisors to join various schools in Hitchin. This role involves managing...
-
Cover Supervisors
3 weeks ago
Hitchin, United Kingdom Class Education Full timeCover Supervisors required in Hertfordshire Secondary Schools !!We are seeking positive and motivated Cover Supervisors to work in our wonderful, friendly Hertfordshire and Bedfordshire secondary schools.Secondary and Middle Schools are in need of support, assistance and require reliable individuals to join our very experienced and approachable team. If you...
-
Cover Supervisors
2 months ago
Hitchin, United Kingdom CV-Library Full timeCover Supervisors required in Hertfordshire Secondary Schools !! We are seeking positive and motivated Cover Supervisors to work in our wonderful, friendly Hertfordshire and Bedfordshire secondary schools. Secondary and Middle Schools are in need of support, assistance and require reliable individuals to join our very experienced and approachable team. If...
-
Restaurant Supervisor
6 months ago
Hitchin, United Kingdom Loungers Ltd Full timeAre you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self. What do you get? - **Tips shared equally across the team, based on hours worked**: - Competitive pay - **Unlimited 50% staff discount to enjoy outside working...
-
Restaurant Supervisor
5 months ago
Hitchin, United Kingdom Loungers Ltd Full timeAre you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self. What do you get? - **Tips shared equally across the team, based on hours worked**: - Competitive pay - **Unlimited 50% staff discount to enjoy outside working...
-
Multi-drop Driver/Customer Service Assistant
6 months ago
Hitchin, United Kingdom Travis Perkins Full timeJoining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant , you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times. What...
-
Customer Service Representative
4 weeks ago
Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key ResponsibilitiesAssist customers with their queries and provide...
-
Restaurant Supervisor
5 months ago
Hitchin, United Kingdom Loungers Ltd Full time**Applicants must be 18 years old or above, and looking for a permanent position.** Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self. **What do you get?** - **Tips shared equally across the team, based on hours...
-
Customer Service Ambassador
1 week ago
Hitchin, Hertfordshire, United Kingdom Greene King Full timeAt Greene King, we're passionate about delivering exceptional customer experiences in our hotels. As a Customer Service Ambassador, you'll play a key role in creating unforgettable moments for our guests.We're seeking a motivated and friendly individual to join our team as a Waiting Staff member. This is an exciting opportunity to work in a fun and inclusive...
-
Hospitality Supervisor
5 months ago
Hitchin, United Kingdom Country Court Full time**Hospitality Supervisor - Required at Fairfield Care Home, Fairfield, Hitchin, Bedfordshire Part of The Country Court Family** **Hours: 37.5 hours per week, working weekends on a rota. (Shift Times 08:00-17:00)** Fairfield Nursing Home is located in Fairfield near Hitchin and has 75 bedrooms. The dedicated team offer round the clock support, making life...
-
Customer Service Practitioner Apprenticeship
6 months ago
Hitchin, United Kingdom LMP Group Full time**Customer Service Practitioner Apprenticeship position at Propeller Studios Ltd** Propeller Studios Limited is a SaaS business based in Hitchin Hertfordshire. Established in 2001, it has provided business operations and document management software for 20+ profitable years. Our software products and apps are especially well utilised within the construction...
-
Restaurant Supervisor/bartender
5 months ago
Hitchin, United Kingdom Loungers Ltd Full time**Applicants must be over 18.** Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self. **What do you get?** - **Tips shared equally across the team, based on hours worked**: - Competitive pay - **Unlimited 50% staff...
-
Customer Service and Delivery Liaison
4 weeks ago
Hitchin, Hertfordshire, United Kingdom Jacob Rose Recruitment Ltd Full timeJob Summary: We are seeking a highly skilled and motivated individual to join our team as a Driver/Customer Service Assistant. The successful candidate will be responsible for delivering goods to retail and trade customers while providing exceptional customer service.Key Responsibilities:- Deliver goods to retail and trade customers using a Hiab vehicle-...
-
Customer Service Representative
4 weeks ago
Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full timeEuropean LifeCare Group, a leading provider of vaccination clinics and on-site vaccination programs, is seeking a highly skilled customer service representative to join our team. As a Vaccination Program Coordinator, you will play a critical role in improving vaccination uptake by obtaining informed consent under the supervision of the Call Centre Manager....