Customer Service Supervisor

7 months ago


Swansea, United Kingdom Bestway Full time

We currently have an opportunity for a Admin/Customer Service Supervisor to join the team at our Swansea branch:
Camffrwyd Way,
Swansea Enterprise Park,
Swansea,
SA6 8QD

As the Customer Service Supervisor, you will assist the the Non-Trading Team Leader in managing their responsibilities of depot operations, in particular customer service, check out supervision, control of stock, staff rotas, and selling.

You will be responsible for supporting the depot in achieving and exceeding all depot KPIs, targets, and objectives.

**Key responsibilities include:

- **
- Ensure all checkout processes are carried out efficiently, effectively and in accordance with guidelines and procedures
- Embed good Health and Safety practices.
- Manage the daily running of the department
- Exhibit excellent customer service.
- Plan and prioritise departmental work.
- Manage security of depot and stock.
- Meet customer satisfaction targets and scores

**We’re looking for someone with;**
- Excellent customer service and achieve customer satisfaction
- Excellent verbal and written communication skills
- Excellent listening skills
- Good knowledge of company systems and procedures
- Up to date knowledge of Health and Safety policy and procedures
- Highly organised and display planning skills with the ability to manage and prioritise various tasks
- Good problem-solving skills

In return for your hard work and commitment we offer a competitive salary,30 days holiday (inclusive of statutory holidays) and pension.

**Details**:

- Job type: Full-time, permanent
- Salary: Competitive
- Hours of work: 44 hours per week
- Shift: TBC



  • Swansea, United Kingdom TOAST Full time

    **Hours**: Monday 5pm until 9pm Thursday 5pm until 9pm Friday 5pm until 9pm Every other weekend of - Saturday 10am until 6pm Sunday 10am until 4pm Born in a Welsh barn in 1997, TOAST has grown from loungewear and nightwear to become a unique lifestyle brand, creating and curating simple, functional, beautiful clothing, home ware and editorial. TOAST is...


  • Swansea, United Kingdom Mecca Bingo Full time

    Job Description:We're looking for a talented Customer Service Supervisor to join our team in Swansea. As a key member of our management team, you will be responsible for providing exceptional customer service, leading and motivating a team of staff, and contributing to the success of our Mecca Bingo business.Responsibilities:To provide excellent customer...


  • Swansea, City and County of Swansea, United Kingdom Constellation Careers Full time

    Constellation Careers is seeking a Bar Services Supervisor to join our team in Swansea.com Stadium. As a Bar Services Supervisor, you will be responsible for managing bar staff, overseeing daily operations, and ensuring exceptional customer service.This is a fantastic opportunity to develop your skills in leadership, customer service, and event management....


  • Swansea, United Kingdom Wall Colmonoy Ltd Full time

    Wall Colmonoy Ltd is a leading global materials engineering group of companies engaged in the manufacturing of Colmonoy® surfacing and Nicrobraz® brazing products, precision castings, coatings, and engineered components across aerospace, automotive, glass container, oil & gas, mining, energy and other industrial sectors. Wall Colmonoy Ltd has been making...

  • Supervisor

    6 months ago


    Swansea, United Kingdom Jenkins Bakery Full time

    **Job description** We are looking for a Supervisor to join the team located in Treboeth on the busy Llangyfelach Road. The role will involve supervisor training to become a cover manager when the manager has their weekly day off and annual leave. We are looking a enthusiastic person to join us. If you have great customer service skills, enjoy working...


  • Swansea, United Kingdom Recruit4Staff Full time

    Recruit4staff are proud to be representing their client, an established **Cyber Security Training busines**s in their search for a **Customer Service Team Leader** to work in their leading facility in **Swansea.** **For the successful Customer Service Team Leader our client is offering**: i. up to £42,328 p/annum ii. 25 days holiday + Bank Holidays iii....

  • Supervisor

    6 months ago


    Swansea, United Kingdom Moda Collections Full time

    A great opportunity has come up in Swansea’s leading boutique designer store. Emporio Armani, Versace Collection and Stone Island are just a few designer brands that we stock for both men and ladies. We are looking to recruit a confident Sales Advisor who is passionate about our brands. Join a team that provides an exceptional shopping experience with...

  • Supervisor

    7 months ago


    Swansea, United Kingdom Moda Collections Full time

    A great opportunity has come up in Swansea’s leading boutique designer store. Emporio Armani, Versace Collection and Stone Island are just a few designer brands that we stock for both men and ladies. We are looking to recruit a confident Sales Advisor who is passionate about our brands. Join a team that provides an exceptional shopping experience with...


  • Swansea, United Kingdom Welsh Ambulance Service NHS Trust Full time

    We currently have 1x 22.5hr relief Liaison Supervisors position based at Singleton Hospital, Swansea. The Non-Emergency Patient Transport Service (NEPTS) is responsible for providing non-emergency and pre-planned transport, to and from hospitals and treatment centres for patients who have appointments at out-patient clinics, day surgery units, and day...

  • Shift Supervisor

    6 months ago


    Swansea, United Kingdom Papi’s Pizzeria Full time

    We’re looking for highly motivated and enthusiastic individuals to join our Papi’s team as supervisors. If you’re passionate about offering amazing service and love proper Italian pizza then here’s an opportunity not to miss. Our supervisors help with the day to day tasks of running a busy pizzeria and will also be motivating and supporting the...

  • Cleaning Supervisor

    7 months ago


    Swansea, United Kingdom Property Support Services Full time

    **Cleaning Supervisor** **Location**: 10-12 Brunel Way, Morfa Shopping Park, Bon-y-maen, Swansea SA1 7BP **Salary**:£11.00 per hour **Contract**:24 hours per week Working 06:00-10:00 Monday, Tuesday, Wednesday, Thursday, Friday and Sundays PSS group are a nationwide Soft Facilities Services provider, who work with some of the biggest names in retail,...


  • Swansea, United Kingdom The Best Connection Employment Group Full time

    **Title: Restaurant Services Supervisor / Hospital Catering Assistant** **Exciting Opportunity: Join the NHS as a Food Service Coordinator!** Are you ready to embark on a meaningful journey that fuses your passion for hospitality with the fulfilling environment of healthcare? We've partnered with the NHS to find an exceptional Food Service Coordinator...

  • Kiosk Supervisor

    6 months ago


    Swansea, United Kingdom YO! Sushi Full time

    Job Summary: We are seeking dedicated individuals to join our team as Supervisor. As a Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant and providing excellent customer service. **Duties**: - Assist with food preparation and cooking - Maintain cleanliness and organization in the kitchen area - Follow food safety...

  • Bar Supervisor

    6 months ago


    Swansea, United Kingdom Bizzy pubs Full time

    Job Summary: **Duties**: - Manage all aspects of the bar operations. - Train and supervise bar staff to ensure efficient and professional service - Develop and implement strategies to increase sales and revenue - Create innovative drink menus and specialty cocktails. - Maintain a clean and organized bar area - Handle customer inquiries, complaints, and...

  • Supervisor

    6 months ago


    Swansea, United Kingdom Chartwells Full time

    **What you'll be doing**: We're currently recruiting an ambitious Supervisor to assist with the smooth running of operations within a university campus, for our Universities sector on a full time basis. As a Supervisor, you will be responsible for creating an outstanding culinary experience. In return, you will have the chance to progress your career with a...

  • Sales Supervisor

    6 months ago


    Swansea, United Kingdom Moda Collections Full time

    A great opportunity has come up in Swansea’s leading boutique designer store. Emporio Armani, Versace Collection and Stone Island are just a few designer brands that we stock for both men and ladies. We are looking to recruit a confident Sales Advisor who is passionate about our brands. Join a team that provides an exceptional shopping experience with...


  • Swansea, City and County of Swansea, United Kingdom TURTLE BAY HOSPITALITY LIMITED Full time

    About the RoleAs a Restaurant General Supervisor, you will play a key role in ensuring the smooth operation of our restaurant. This includes managing staff, maintaining high standards of customer service and food quality, and overseeing daily operations.

  • Shift Supervisor

    6 months ago


    Swansea, United Kingdom Gin and Juice Mumbles Full time

    **Front of House Shift Supervisor** We are looking for a charismatic and competent individual to join the supervisor team at Gin and Juice Mumbles, Swansea. The role will offer significant opportunities for personal development and growth in a vibrant and dynamic environment. We are looking for the following in a shift supervisor: - You need to be able to...


  • Swansea, United Kingdom Academy Coffee Full time

    An exciting opportunity for an experienced team leader or supervisor to join an outstanding team at Albert Hall and become part of our growing group of large street food venues. Academy is a family owned group working in partnership to deliver industry leading street food venues to the South Wales hospitality market. We are looking to recruit an...

  • Electrical Supervisor

    6 months ago


    Swansea, United Kingdom Consumer Energy Solutions Full time

    **We are looking for an Electrical Supervisor!** £45,000.00 PLUS potential bonus incentives Wales and South-West England 37,5 hours per week, Monday to Friday Company car & fuel card provided **About this role**: The **Electrical Supervisor** plays a crucial role in managing the execution of electrical projects, ensuring safety, quality, and...