Customer Service Host/hostess

6 months ago


Winsford, United Kingdom Fords of Winsford Ltd Full time

**Job description**

Customer Support Host/Hostess

Fords of Winsford is the Northwest’s largest independent used car supersite located at Weaver Valley Road Winsford Cheshire, CA7 3AL.

We have been successfully providing used and nearly new cars for over 60 years, we are known for amazing prices, with thousands of cars for sale and our hassle-free customer experience.

As part of our ongoing growth strategy, we are now looking for pro-active professional customer support agents, like you to join our successful team.

This exciting role is all about you and your excellence in customer service and providing customer support to enhance their experience when looking for their new car.

The role will involve meeting and greeting customers, taking them for test drives, rapport building to help them with their new car purchase and supporting the sales team.

**Person Specification**:
**Essential**:

- **Experience**:_
- Face to face customer service
- Spending quality time with customers.
- Good at listening to customers desires and helping them to fulfil them.
- **Qualifications**:_
- Full UK driving licence.
- **Knowledge and Skills**:_
- Excellent communication skills.
- Strong organisational and prioritisation skills.
- Computer literate
- **Attributes**:_
- Outgoing personality
- Friendly and approachable
- Well presented.
- Ability to work as part of team.
- Thrive in fast-paced environments.
- Resilience and a drive to succeed.
- Outstanding attitude
- Passionate about customer service.

**Desirable**
- Recognised Formal qualification in customer service (i.e., NVQ)

You will enjoy working in a fast-paced environment and have excellent customer handling skills.

In return the successful applicant will receive an industry competitive salary together with a company culture where career progression is encouraged.

If you have the skills and experience required for the role, we are looking forward to hearing from you soon.

**The Role**

Be a big part of the customer's exciting journey by helping them to get their new car.
- Meeting and Greeting
- Part Exchange Vehicle Valuations
- Test Drives
- A desire in help people.
- **"You've heard the name, now join the team." #teamFOW**_

positions are available now.
- **(Weekend Working Essential).**_

**Job Types**: Full-time, Permanent

**Salary**: £21,673.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Referral programme

Schedule:

- 8 hour shift

**Experience**:

- face-to-face customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Customer Hosting March 24


  • Customer Service

    7 months ago


    Winsford, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Winsford** **Up to £25,000 dependent on experience + Bonus** **Hours: Monday to Friday** **Role**: - Dealing with inbound and outbound calls - Resolving any complaints - Dealing with any questions and queries customers may have - Excellent written and verbal communication APPLY NOW **Job Types**: Full-time,...


  • Winsford, United Kingdom Finning International Inc. Full time

    Company: Finning (UK) Ltd Worker Type: Permanent Position Overview: As Customer Service Controller you will deliver excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the desired service business performance. Due to the retirement of a long standing employee within Finning, the UK and...


  • Winsford, United Kingdom Thermo Fisher Scientific Full time

    Based in our Winsford facility, we work in a small customer service team, building winning relationships with our customers and colleagues. We are the face and voice of the company, who makes the difference between an average and outstanding customer experience! Responsible for ensuring customers globally receive the best support possible through the...


  • Winsford, United Kingdom Thermo Fisher Scientific Full time

    **Position Summary** Based in our manufacturing site in Winsford, Cheshire, you will be part of our customer service team, building relationships with our customers and colleagues. We are the face and voice of the company, who makes the difference between an average and outstanding customer experience! We will train you to ensure customers globally receive...


  • Winsford, Cheshire, United Kingdom Arnold Clark. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Executive to provide exceptional customer experiences at our Arnold Clark Vauxhall branch in Winsford.About the RoleThe ideal candidate will be responsible for delivering outstanding customer service, resolving queries, and ensuring customer satisfaction. About YouTo be successful in this role, you...


  • Winsford, United Kingdom Mitras Automotive UK Ltd Full time

    **Customer Service Assistant** **12pm - 8pm converting to days after approx. 6-9 months** Mitras Automotive (UK) Ltd specialise in compression and reaction injection moulding. We offer a complete range of services from simple mouldings, to class ‘A’ painting. We undertake full system design and assembly of engineered composite components. The...


  • Winsford, Cheshire, United Kingdom Arnold Clark. Full time

    Salary: £25,000 - £30,000 per annum. At Arnold Clark, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive in Winsford. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a thirst for knowledge about our products.The role...


  • Winsford, Cheshire, United Kingdom SYNETIQ Ltd. Full time

    Synertiq Ltd., a leading integrated salvage, dismantling, and vehicle recycling company, is seeking a Customer Service Liaison to join their team in Winsford on a 12-month fixed-term contract.In this position, you will be responsible for delivering exceptional customer service, managing administrative tasks, and addressing inquiries from clients.You will...


  • Winsford, United Kingdom HB People Recruitment & HR Specialists Full time

    Customer Service Advocate , Winsford , £30k Benefits: Competitive Salary + BonusOpportunity to work with a leading company in the industryProfessional development and training opportunities The Role: My client is a leading provider in the temporary traffic industry and is seeking a dedicated and organised Hire Desk Administrator to join their team in...


  • Winsford, United Kingdom Equans Full time

    **Requisition ID**: 55359 **Domain**: Support Services/Customer Services and Administration **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for a Customer Service Advisor to join our team based at Wyvern House, Winsford on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a salary £23,400 per...


  • Winsford, Cheshire, United Kingdom HB People Recruitment & HR Specialists Full time

    Role Overview">Hiring a dedicated Hire Desk Administrator is crucial to our ongoing success at HB People Recruitment & HR Specialists.This exciting opportunity involves delivering exceptional customer service and supporting administrative tasks in a dynamic hire desk environment.About the Role:Job Type: Full-timeLocation: WinsfordSalary: Competitive...


  • Winsford, Cheshire, United Kingdom HB People Recruitment & HR Specialists Full time

    About the RoleThis Hire Desk Administrator position is an excellent opportunity to join HB People Recruitment & HR Specialists' team in Winsford. As a key member of the team, you will be responsible for delivering exceptional customer service, managing orders, and maintaining accurate records.Key Responsibilities:Customer Service: Provide prompt and...


  • Winsford, Cheshire, United Kingdom HB People Recruitment & HR Specialists Full time

    About the RoleHire Desk Administrator sought by HB People Recruitment & HR Specialists in Winsford. This exciting opportunity offers a competitive salary and bonus structure.ResponsibilitiesCustomer-facing support: Provide timely and professional assistance to customers via phone, email, and face-to-face interaction.Administrative duties: Manage hire desk...


  • Winsford, United Kingdom Arnold Clark Full time

    We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Winsford Vauxhall branch and help customers get excited about our products. **Why choose us?** - 33 days’ holiday allowance with room to grow - Generous retail discounts - Private healthcare - Simplyhealth - all employees have access to a GP 24/7...


  • Winsford, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Winsford About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Winsford Vauxhall branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...


  • Winsford, Cheshire, United Kingdom SYNETIQ Ltd. Full time

    Job Overview:This role offers a competitive basic salary of £25,000 - £30,000 per annum. Our ideal candidate will have excellent communication skills and the ability to work independently or as part of a team.The successful applicant will be responsible for managing administrative tasks, addressing customer inquiries, and delivering exceptional service to...


  • Winsford, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Winsford** **Up to £25,000 dependent on experience** **Bonus: Up to £5000 annually** **Monday to Friday 9am to 5pm** **Role**: - Dealing with inbound calls from customers - Making outbound calls when you have organised a call back with a customer - Resolving any complaints - Dealing with any questions and queries customers...


  • Winsford, United Kingdom THE KAY GROUP - Winsford Industrial Estate Full time

    **Nights Customer Service Assistant** **Friday/Saturday nights 11pm-7am 16 hours per week** **Rate of pay: £11.50 per hour** We require a Nights Customer Service Assistant for our Petrol Service Station at our NEW Winsford Industrial Estate Service Station As Industry award winners for customer service, design and innovation, at the Kay Group we...


  • Winsford, United Kingdom THE KAY GROUP - Winsford Industrial Estate Full time

    Customer Service Assistant 16 hours per week, 2 x 8 hour shifts,. Hours are a mix of shifts over a 7 day week. 6am-2pm and 7am-3pm and 3pm-11pm As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for...


  • Winsford, Cheshire, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Winsford and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...