Customer Service Coordinator

2 weeks ago


Rochdale, United Kingdom Page Personnel Full time

Opportunity to work for a leading financial services business
- Excellent benefits

**About Our Client**:
Our client are a well established financial services business based in Rochdale, they are currently going through a period of growth and are looking for a Customer Service Coordinator to join their team. Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Customer Service Coordinator will be:

- As a Customer Service Coordinator you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Produce quotations and finance documents.
- Complete validation calls with customers.
- Adhere to FCA policy of treating customers fairly at all times

**The Successful Applicant**:

- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Proven experience in a regulated business
- Excellent verbal and written communication skills.
- Strong IT skills

**What's on Offer**:

- Attractive Salary DOE
- 25 days holiday + bank holidays
- Pension
- EAP service and employee wellness plans
- Regular employee engagement events



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