Technology Specialist

1 month ago


Walsall, United Kingdom RAC Full time

**About The Role**:

- Assist the Head of Portfolio and Project managers in delivery of the change roadmap for relevant Portfolio in support of RAC’s strategy.
- Own the technology design and engineering aspects of strategic change initiatives, as agreed, and scoped by the Architecture function.
- Effective stakeholder relations with the business divisions and Architecture function, to understand need, provide expertise, initiate, shape, and successfully deliver change through translation of business outcomes into technology deliverables.
- Help steer the change backlog for the relevant portfolio, taking responsibility for ensuring that where possible technology patterns are reused or enriched per Enterprise Architecture standards.
- Effectively champion Technology and mentor others to ensure optimal and timely delivery of the portfolio backlog.
- Review tactical and strategic plans and assesses the feasibility and technical risk of incorporating a given architecture or solution into the internal technology environment. Communicates the findings to senior management and Enterprise Architecture teams.
- Evangelise/Humanise modern ways of working with regards to Technology/IT.
- Provide technical and strategic guidance to project delivery teams to ensure alignment to IT strategies and Enterprise Architecture guidelines.
- Assist the Technology leadership Team with scoping & delivery of a defined Technology change delivery roadmap to ensure delivery meets the required specification and delivery timelines.
- Own the technical aspects of the successful delivery of the Portfolio delivery backlog.
- Ensure improvements in on-time, on-budget and on-quality features and continuous change delivery.
- Delivery and handover to Technology Operations of secure, stable, and efficient technology solutions & features.
- Deliver improved customer experience and competitive advantage through delivery of change.
- Successful stakeholder management, ensuring clear alignment of deliverables, clear governance and decision making.
- Provides coaching, mentoring, and professional guidance to others in the team.
- Provide 2nd/3rd line support to operational teams where appropriate

**About You**:

- Proven senior Technical IT experience in fast-paced organisation, managing significant change.
- Experience in agile ways of working on mission critical solutions.
- Strong understanding of IT architectures, IT systems and infrastructures including but not limited to:

- Infrastructure including network and server
- Line of Business systems, e.g. ERP, CRM, Telephony etc

**Qualifications/FSA**:

- Degree in relevant field or equivalent relevant experience.



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