Apprentice Business and Client Support

7 months ago


Plymouth, United Kingdom The Focus Training Group Full time

**Business and Client Support Apprentice with PSP INSURANCE & FINANCIAL SOLUTIONS LTD**

At PSP Group, we strongly believe in community and want to invest in our future by offering an apprenticeship role as a Broker apprentice. As an insurance broker, you will act as an intermediary between your clients and insurance companies and offer products, from more than one insurer, to ensure that your clients get the best deal.

Working week
Monday - Friday, 9.00am - 5.00pm (1 hour lunchbreak). Working times to be confirmed at interview. Total hours per week: 35.0

Apprenticeship level
Advanced
Level 3 (A level)

**What will the apprentice be doing?**
Gather information from your clients, assessing their insurance needs and risk profile.
Research insurance company's policies and negotiate to find the most suitable cover. Ensure that your clients understand the terms and cover provided.
Manage your client needs throughout the policy life to include any amendments.
Advise your clients on whether and when they should claim and provide support.
Advise your clients on risk management and how to mitigate risk.
Build and maintain ongoing relations with your clients.
Collect insurance premiums and process accounts.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
Business Administrator Apprenticeship Standard - Level 3: On the job training to support role development
Off the job training to support qualification requirements
Employer to offer dedicated training time to support off the job (OTJ) training requirements
Functional Skills support - maths/English - if required

**What is the expected career progression after this apprenticeship?**
You will need to commit to the learning over the course of the programme to meet the requirements.
This will involve independent study, as well as attendance in the office.
Once your apprenticeship/qualification is completed successfully, PSP will continue to support your career development by offering ongoing training and development opportunities such as sales and management training where appropriate, as your career progresses within PSP Group.

**Requirements and prospects**
**Desired skills and personal qualities**
Communication skills, IT skills, customer care skills, problem solving skills, administrative skills, number skills, analytical skills, team working.

**Qualifications**:
GCSE or equivalent English (Grade A*/9 - C/4) Essential
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Essential

**Things to consider**

**About the employer**
The PSP Group were established in 1982 and headquartered in Chippenham, Wiltshire, we have grown to become a Top 100 Independent Insurance Broker in the UK. Our client base ranges from owner managed SME's to £50m+ turnover companies. We endeavour to work with our clients creating high level, service driven, long term relationships.

Employer
PSP INSURANCE & FINANCIAL SOLUTIONS LTD
Westinsure Plymouth, Unit 186 Darklake View, Estover, PL6 7FB

Training
Training provider
FOCUS TRAINING (SW) LIMITED

**Job Types**: Full-time, Apprenticeship

**Salary**: £17,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Plymouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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