Consumer Strategy Specialist

2 weeks ago

Warwick, United Kingdom National Grid Full time

**Consumer Strategy Specialist - ESO**:

- Location: Warwick, GB, CV34 6DA- Division: Customer and Stakeholder- Job Type:
- Requisition Number: 45449- Department: ESO- Job Function: Corporate Affairs and Communications**About the role**:
Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.

The ESO is an exciting place to work - we have ambitious goals to meet and are transforming the way we work using technology and innovation to do things differently. Our final BP2 delivery plan sets out what we’ll do from April 2023 onwards to meet the challenges of the future and deliver cleaner and affordable energy.

Climate change is the challenge of a generation, and the time to act is now. Join us and you won’t just be touching the lives of almost everyone in Great Britain - you will be shaping the way we use and consume energy for generations to come.

Consumers are at the heart of the energy transition. The Strategy Specialist will be responsible for providing consumer insights across the organisation. This will include the development and implementation of a range of research and turning these findings into actionable insights, providing evidence and recommendations enabling ESO employees to better articulate and advocate consumer impacts and benefits to influence and inform decision making and innovation.

This role can be based from Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

**About us**:
The ESO has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time.

**Becoming the Energy Future System Operator**

As you may have seen the Government and Ofgem have asked the ESO to take on new roles and responsibilities

Becoming the Energy Future System Operator is a critical step to help deliver a reliable and clean energy transition for all. The ESO, including all of its existing roles, will be at the heart of the new Future System Operator, taking on additional roles with a whole energy system mindset to drive progress towards net zero while maintaining energy security and minimising costs for consumers.

The new organisation will be set up as a public corporation with operational independence from government - bringing parties together to support optimised decision making and action. As now, it will be licenced and regulated by Ofgem through price control agreements. It is anticipated that the new organisation will be up and running by or in 2024.

The time to act on climate change is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain - you’ll be shaping the way we use and consume energy for generations to come.

**Key Accountabilities**:

- Source, assess and evaluate consumer and customer insights and translate these into trends and key messages to drive consumer and customer understanding
- Build effective relationships and network across ESO to identify consumer and customer insights to action supporting ESO with improvements
- Supporting ESO consumer capability - developing and maintaining suite of tools, guides and insights to drive consumer and customer centricity
- Ensure regular consumer communications are developed, delivered and understood across ESO using customer maturity model
- Engage internally and externally to assess current levels of consumer understanding and actions required to empower consumers in the energy system
- Work with the Business Partners in Customer, Stakeholder and Consumer team to share best practice across the business
- Supporting delivery of workshops and training

**About you**:
What we do isn’t just important - it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who:

- Understanding of the GB energy landscape and the regulatory environment in which ESO operates.
- Understanding of the energy transition, the challenges involved and the extent to which consumer behaviour may need to change in the future
- Strong communication & stakeholder management skills
- Experience in building effective internal and external stakeholder relationships, combined with excellent team working and interpersonal skills.
- Excellent time management skills, including the ability to successfully manage multiple activities and issues to set deadlines.
- The ability to deliver high quality work under pressure, on time, following the processes that the team must adhere to.
- Good understanding of Consumer Behaviour through research methodologies
- Ability

  • Customer Strategy Specialist

    1 month ago

    Warwick, United Kingdom JLR Full time

    REQ ID: 122869 JOB TITLE: Customer Strategy Specialist SALARY: £54,055-£58,000 (DOE) POSTING START DATE: 03/04/2024 POSTING END DATE: 17/04/2024 LOCATION: Warwick Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to...

  • Human Factors Specialist

    5 days ago

    Warwick, United Kingdom Cubiq Recruitment Full time

    Human Factors Specialist Location: Warwickshire Job Type: Permanent Salary: £45,000 DOE Industry: Product Development What we can offer you My client are an award-winning, multi-disciplinary business who develop a wide range of products for a number of consumer-led markets.Transport, Medical and Consumer Goods, with an emphasis on improving product design...

  • Human Factors Specialist

    6 days ago

    Warwick, United Kingdom Cubiq Recruitment Full time

    Human Factors SpecialistLocation: WarwickshireJob Type: PermanentSalary: £45,000 DOEIndustry: Product DevelopmentWhat we can offer youMy client are an award-winning, multi-disciplinary business who develop a wide range of products for a number of consumer-led markets.Transport, Medical and Consumer Goods, with an emphasis on improving product design for the...

  • Customer & Stakeholder Strategy Lead - Eso

    2 weeks ago

    Warwick, United Kingdom National Grid Full time

    **Customer & Stakeholder Strategy Lead - ESO**: - Location: Warwick, GB, CV34 6DA- Division: Future Markets- Job Type: - Requisition Number: 51505- Department: - Job Function: Sales and Commercial**About the role**: Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a...

  • Strategy and Policy Lead

    6 days ago

    Warwick, United Kingdom National Grid Full time

    **Strategy and Policy Lead - ESO**: - Location: Warwick, GB, CV34 6DA- Division: Strategy- Job Type: - Requisition Number: 42826- Department: - Job Function: Strategy**About The Role**: Climate change is the challenge of a generation, and the time to act is now. Join us and you won’t just be touching the lives of almost everyone in Great Britain - you...

  • Electricity Connections Strategy Lead

    2 weeks ago

    Warwick, United Kingdom National Grid Full time

    **Electricity Connections Strategy Lead - ESO**: - Location: Warwick, GB, CV34 6DA- Division: Connections- Job Type: - Requisition Number: 50232- Department: - Job Function: Strategy**About the role**: Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener...

  • Early Careers Specialist- Eso

    2 days ago

    Warwick, United Kingdom National Grid Full time

    **Early Careers Specialist - ESO**: - Location: Warwick, GB, CV34 6DA- Division: Strategy- Job Type: - Requisition Number: 53741- Department: - Job Function: Human Resources**About the role**: Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system,...

  • Human Factors Specialist

    5 days ago

    Warwick, Warwickshire, United Kingdom Cubiq Recruitment Full time €45,000

    Human Factors Specialist Location: Warwickshire Job Type: Permanent Salary: £45,000 DOE Industry: Product Development What we can offer you My client are an award-winning, multi-disciplinary business who develop a wide range of products for a number of consumer-led markets. Transport, Medical and Consumer Goods, with an emphasis on improving product...

  • Human Factors Specialist

    4 days ago

    Warwick, Warwickshire, United Kingdom Cubiq Recruitment Full time €45,000

    Human Factors Specialist Location: Warwickshire Job Type: Permanent Salary: £45,000 DOE Industry: Product Development What we can offer you My client are an award-winning, multi-disciplinary business who develop a wide range of products for a number of consumer-led markets. Transport, Medical and Consumer Goods, with an emphasis on improving product...

  • Projects Planning Specialist

    1 week ago

    Warwick, Warwickshire, United Kingdom Cubiq Recruitment Full time €45,000

    Human Factors Specialist Job Type: Permanent Industry: Product Development Transport, Medical and Consumer Goods, with an emphasis on improving product design for the benefit of people and the planet. We are looking for a qualified, experienced and motivated Human Factors Specialist to who is creative, articulate and able to apply their talents to...

  • Projects Planning Specialist

    3 weeks ago

    Warwick, Warwickshire, United Kingdom Cubiq Recruitment Full time

    Human Factors Specialist Job Type: Permanent Industry: Product Development Transport, Medical and Consumer Goods, with an emphasis on improving product design for the benefit of people and the planet. We are looking for a qualified, experienced and motivated Human Factors Specialist to who is creative, articulate and able to apply their talents to...

  • Marketing Specialist

    1 week ago

    Warwick, United Kingdom Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing Full time

    **Marketing Specialist - Warwick based - £30,000 - £35,000 some remote working available and AMAZING company benefits!** Do you want to work for a dynamic, global company that's a market leader in its industry? Are you brimming with creative content ideas and able to produce effective copy for multiple platforms? Then this may be the position for...

  • Early Careers Engagement Specialist

    2 days ago

    Warwick, United Kingdom National Grid Full time

    **About the role**: This is the time for action - we need to move at pace and reform our energy system - to deliver energy security, to tackle climate change and to protect our people. Reporting to the Early Careers Manager, the Early Careers Engagement Specialist is responsible for the development and delivery of all strategies relating to engagement with...

  • Cloud Engineering Specialist

    2 weeks ago

    Warwick, United Kingdom Adria Solutions Full time

    Cloud Engineering Specialist The Cloud Engineering Specialist is pivotal in crafting, executing, and enhancing cloud-based solutions for IT frameworks and digital advancement initiatives. This role focuses on creating secure, scalable cloud environments using cutting-edge technologies to foster innovation, efficiency, and agility. Providing crucial advice...

  • Early Careers Specialist- Eso

    2 days ago

    Warwick, United Kingdom National Gas Full time

    **About the role**: - Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.- Reporting to the Early Careers Manager, the Early Careers Specialist leads on the learning design and delivery...

  • Payroll Systems Specialist

    1 month ago

    Warwick, United Kingdom Marks Sattin Full time

    Due to the ever-growing expansion of this well-known consumer goods business, a new role has arisen for a Payroll Systems Specialist. This new role will be working for a newly founded shared services office which will be supporting three major FMCG businesses,based in the heart of Warwick with the capability to be hybrid working (3x days in office). -...

  • Management Accountant

    2 days ago

    Warwick, United Kingdom Hays Specialist Recruitment Limited Full time

    Management Accountant Job, Warwick **Your new company** Hays are working on an exclusive basis with EBCO. Established in 2010 EBCO Ltd is a UK distributor of quality Electric Bikes. Exclusively offering the leading brands, EBCO and Corratec it is the number one supplier of ebikes in the UK. Having recently beentaken over by an £8 billion pound organization,...

  • People Analytics Specialist

    4 weeks ago

    Warwick, United Kingdom Pontoon Full time

    **Job title**:People Analytics Specialist **Location**:Warwick **Duration**:6 Months **The Role**: Purpose of the role is to help solve business problems and shape our People strategy and Workforce Planning priorities. Across the People function, from Operational HR reporting to Strategic Workforce Planning, I take complex problems and using data...

  • Strategic Procurement Specialist

    6 days ago

    Warwick, United Kingdom MSP Direct Sourcing Full time

    **Job title**: Strategic Procurement Specialist **Location**: Warwick (on-site) **Contract length**: 12 months **Working hours**: Monday - Friday, 0900 - 1700 **Pay rate**: Up to £35 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Strategic Procurement Specialist on behalf of a leading energy...

  • Interim Procurement Manager

    2 weeks ago

    Warwick, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyThe company is an ambitious and professional SME-sized specialist engineering organisation. They have expanded rapidly and have big growth plans. They are now looking to recruit an Interim Procurement Manager on a temporary contract for 6 months, to develop the procurement function and support the implementation of an ERP system. The role...