Receptionist
3 days ago
SF Recruitment are working with a business based in Solihull who are looking for a temporary (ongoing) part time Receptionist to join the team
Hours: 9am - 1.30pm Monday to Friday
Secure free parking, subsidised canteen, BUPA cover and pension
Office based
Job Summary:
This is an exciting opportunity to join our Reception team at a dynamic, friendly, family-run, world-class company at our £30m state of the art HQ in Solihull. We are looking for a friendly, customer service focused individual to support the business and reception team as a front of house representative.
Key Responsibilities - Greeting staff and visitors in a warm and friendly manner - Acting as the professional face and front-line support/liaison to all visitors to the company - Answering/transferring calls on a busy switchboard - Providing excellent customer service and signposting callers to the various companies within the group - Maintaining front of house facilities to a high standard - Managing and processing all courier and special post requests - Incoming and outgoing post duties - Registering visitors and contractors on the visitor registration system - Support system for reception team and all departments within the group - Provide cover for sickness and holidays
Minimum Requirements:
- Previous experience of front of house role essential - Previous experience of working on a busy switchboard - Excellent communication skills - Experience of managing customer queries and enquiries through to resolution - Flexibility to cover for other receptionists for holiday and sickness absence, sometimes at short notice - Excellent team player with recent experience of working within a team
Qualities/Skills Required:
- Friendly and polite, with a formal and discreet approach - Smart and professional appearance - Confidence and experience in dealing with difficult customers - Willingness to go above and beyond with a ‘can-do’ attitude - Willingness to undertake training from team members and Reception team leader on an ongoing basis - Comfortable with using MS Outlook and MS packages - Demonstrate Company Values of Respect, Commitment, Integrity and Togetherness
**Job Type**: Part-time
Part-time hours: 22.5 per week
**Salary**: £10.53 per hour
**Benefits**:
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Solihull, West Midlands: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: 99087887
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