Dietetic Team Administrator

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 3

**Main area**
- Dietetic Admin
- **Grade**
- NHS AfC: Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-4553451-A**Site**
- City campus
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 per annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

We are looking for an enthusiastic individual who will be a key part of our dietetic and nutrition team, based at the City Hospital Campus at Nottingham University Hospitals NHS trust.

Our team of around 40 dietetic staff works in a variety of specialities across the trust. This role will include working alongside dietitians and other dietetic staff supporting patients nutritional pathway while they are in hospital (for example checking stock and ordering nutritional products), as well as support with patients’ discharges. In addition, you will contact patients to book appointments and you will support the department with administration takes (such as, typing letters, answering the phone and printing educational material). You will benefit from an established team who will fully support you with your training needs. This role is available full time or part time and we will consider flexible hours.

Main duties of the job

You will be required to undertake routine administration tasks. These will include answering the phone, complete database to support patients who needs nutritional products, printing written information, contacting patients to organize appointments, help with wards stock checks, typing letters, dealing with queries from the wards and much more. As a dietetic team administrator, you will be prioritise your own workload and work with all members of our team.

You will require good communication skills (both written and verbal) as this role entails liaising with a wide range of individuals including patients and clinical staff.

This is an excellent opportunity for a person with good administration skills and good computer literacy. We offer enhanced training as part of your development.

Working for our organisation

The Dietetic service is part of the Therapies and Rehabilitation Services pathway, within the Clinical Support Division at NUH. We are a diverse pathway of Allied Health professional (AHPs) and support staff, employing over 700 staff. AHP includes physiotherapists, dietitians, occupational therapists, orthotists, prosthetists and speech and language therapists, as well as our other staff encompassing professions such as nurses, psychologists, administrative and clerical and support workers. This role will work with the Dietetic staff and you will be based in direct contact with them, in the same office. We also have and admin service manager to provide support where needed.

Detailed job description and main responsibilities In addition to the summary below you need to familiarise yourself with the full job description and person specification documents attached to this advert

Detailed job description and main responsibilities

In addition to the summary below you need to familiarise yourself with the full job description and person specification documents attached to this advert

JOB SUMMARY
To provide administrative support to the Dietetics team at Nottingham University
Hospitals. The day to day role will be to provide a highly valued, comprehensive and reliable administration service to clinical colleagues and support workers with as well as being the first point of contact for the service.

Please see the attached Job description and person specification for further information.

In addition to the above summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Person specification

Training and Qualifications

Essential criteria
- GCSE level or equivalent standard of Maths/English
- NVQ Level 2/3 Business Admin

Desirable criteria
- ECDL or equivalent
- Experience of hospital systems such as Medway PAS, NOTIS, Winscribe and Medical Office
- Willing to complete NVQ qualification in post

Experience

Essential criteria
- Proficient use of Excel/Spreadsheets and wordprocessing
- Understand the importance of confidentiality
- Audio/ copy typing experience

Desirable criteria
- Experience of hospital systems e.g. Medway PAS, Clinical Noting, Medical Office etc

Planning and Organisation

Essential criteria
- Able to plan and organise own workload
- Manages time effectively and displays initiative
- Consistently works to high standards
- Works within prescribed deadlines
- Set and achieves high standards for work behaviour and personal presentation

Communication and relationship skills

Essential criteria
- Able to communicate clearly both face to face and over the telephone as well as in writing
- Willing and able to work as part of a team
- Able to deal tactfully and efficiently with a wide variety of people
- Demonstrate enthusiasm and a conscientious approach

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