Ict Support Officer
2 days ago
**ICT Support Officer**
**Wakefield**
**Actual Starting Salary£23,235 pa, with progression to £27,107 pa**
The Foundation has an immediate vacancy for a dynamic, motivated technical support specialist covering 1st and 2nd lines of support. You will join the Foundation ICT team based at Wakefield Girls’ High School, part of the country’s leading families of independentday schools based in Wakefield. You will provide support within the ICT Helpdesk Section, to users throughout the schools.
We are looking for a minimum of twelve months’ experience in a Windows 10 Desktop environment, as well as experience of mobile devices, such as Chromebooks and of general network administration, through Active Directory, access control and security. Youwill have the ability to diagnose problems and find solutions to issues, you will have a keen interest in troubleshooting and working with new systems and technology. This position will be vital to the running of the schools, so applicants should be professionalwith a helpful attitude and have the ability to communicate clearly with colleagues and pupils.
If you already have experience of working with the following technologies, this would be beneficial, but not essential; Capita SIMS or other similar MIS systems, Google Workspace, Office 365, Azure and /or experience with Chromebook management. A recognisedcomputer or network management qualification, e.g. NVQ level 3, Comptia A+ and Windows operating system are desirable. However most important will be your ability to learn and we will provide appropriate training to support you with developing your skills.
This post is full time and permanent, working 37.5 hours per week, Monday to Friday. Hours to be discussed at interview stage (8.00 am to 4.30 pm approx.) with 1 hour lunch break.
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