Junior Museum Assistant

7 months ago

Hastings, United Kingdom The True CRIME Museum Full time

**APPRENTICE WANTED**

**We’re looking for an AMBITIOUS and ENTHUSIASTIC suspect to join our gang of inmates**

**The True CRIME Museum has a proven record of moving apprentices into full time positions, and we are now offering new apprenticeship opportunities.**
- **Keen to add their ideas to the development of the attraction, creating an interesting and varied role for themselves within the business.**
- **Someone with the drive and determination to set and achieve targets required to accelerate business growth for the benefit of themselves and the team.**
- **A person who wishes to grow their salary and employment conditions alongside the growth of this sector of the business, as well as earning team bonuses.**
- **To recognize the museum’s growing customer base, nurturing relationships with existing clients, and seeking new visitor potential.**
- **An adaptable, proactive person, who is self-motivated, hard-working, committed and well organized.**
- **Able to work within a small, focused team who have the drive and enthusiasm to expand the customer base and ultimately offer the best possible experience for our guests.**

**Reporting to**:
Curator & Assistant Curator

**Location**:
The True CRIME Museum - Hastings, East Sussex

Museum Assistant Apprentice

Undertake an NVQ in Customer Services

Interacting with the Museum’s visitors

Working within a team to grow and develop the business

Opportunity for permanent position for successful applicant

**About the Apprenticeship**:
Customer Service NVQ level 2 or 3 (equivalent to either GCSE’s or A Levels)

As an apprentice you’ll combine practical training in a job with study

You’ll work alongside experienced staff

Gain job-specific skills

Earn a wage and get holiday pay

Get time for study related to your role

**Apprenticeship Requirements**:
Not currently in full time education

Must undertake and complete a 12 month NVQ

Living in England

**Key activities**

1. Providing an efficient and effective service to our customers, understanding their needs and requirements and working to exceed these wherever possible.

2. Taking responsibility for the daily operations of the admissions till, retail area and museum exhibits, ensuring they are maintained and secure at all times.

3. Undertake cleaning and maintenance duties throughout the premises in line with the company policy and taking into account health and safety law.

4. Taking an active role in sales and marketing including leaflet distributions, updating social media sites and promoting of special events.

5. Assisting the Curator and Assistant Curator with the development and execution of new exhibitions, special events/functions and group tours as required.

**Personal Qualities**:

- Punctual and reliable.
- Good people skills, a friendly approach and excellent communication skills.
- Ability to maintain professionalism and has good presentation.
- A desire to work within a museum environment, with an interest in tourism and the local area.
- Adaptable and able to work on own initiative.
- Recognise the importance and benefits of productive team working.
- Positive, confident, enthusiastic, committed and a flexible attitude to work.

**Skills**:

- Attainment of a GCSE English and Mathematics qualification
- Previous experience of working in a retail environment (desirable)
- Working knowledge of till systems (desirable)
- Working knowledge of Microsoft Office, Facebook and Twitter (desirable)
- Working knowledge of Wordpress, Photoshop, Instagram, Facebook, Twitter and YouTube (desirable)

**Details**:

- 37.5 hours a week (including weekends and bank holidays)
- Usual hours 9am - 5pm (may be required to work out of hours for special events/functions)
- 5 weeks annual leave
- Apprenticeship NVQ (1 year)
- £5.28 per hour (Increases to minimum wage after 1 year apprenticeship)

*PLEASE DO NOT APPLY FOR THIS VACANCY IF YOU DO NOT MEET THE REQUIREMENTS TO UNDERTAKE AN APPRENTICESHIP*

*PLEASE SEND CV AND A COVERING EMAIL*

**Job Types**: Full-time, Apprenticeship

**Salary**: £5.28 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Work Location: In person

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