Delivery Excellence Coordinator

3 months ago

Milton Keynes, United Kingdom BSI Full time

Great that you're thinking about a career with BSI

Job Title: Delivery Excellence Coordinator

Location: Milton Keynes with hybrid working

Contract: Fixed term contract - 12 months

In this role, you will be an integral member of our Tutor Delivery Team, assisting with the planning, coordination and execution of our Tutor training and delivery days. You will proactively manage Tutor dairies, scheduling appropriate training resource based on client requirements, skillset, budget and location.

This is an incredibly fast-paced role where customer service, planning and prioritisation is key.

Additional responsibilities include:
- Liaise with internal colleagues including Tutors and Sales teams.- Proactively manage, coordinate and respond to diary requests.- Allocate workload for non-delivery days i.e. personal development days.- Regular data entry via Excel and other systems.- Maintain Service Level Agreements, KPIs and monthly delivery targets.

To be successful in this role

You’ll have previous experience in a similar role where you have had to plan and prioritise your workload. In addition to this, you’ll also have:
- The ability to build solid and credible relationships- Natural problem solving skills- The ability to work independently and as part of a t- Excellent attention to detail

Our benefits

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of; 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
- D&I Policy_
- BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive._

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

LI-JD1

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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