National Trainer

7 months ago

StokeonTrent, United Kingdom DPD Group UK Full time

**Company Description**
- Contract Type: Permanent 40 Hours Per Week
- Location: DPD Stoke Depot, Etruria, Stoke on Trent, ST1 5GP
- Days of Work: Monday - Friday
- Start Time: 08:00 - 16:30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD is a Valuable 500 company and a Disability Confident Employer

Our Senior National Operations Manager is currently looking for a National Trainer to join his team. In this role you will be based from our Stoke Depot, however you will be required to travel across the East Midlands and North West.

In this role you will conduct relevant training with regards to the induction and development of DPD operational service providers and employees up to and including Depot Management.

Train and develop depot based On Job Trainers (OJTs) in all relevant operational processes, new initiatives and updates. Support and develop front line operatives and managers on DPD processes with an aim to maximise operational efficiency.

You will deliver;
- Practical ‘in depot’ operational training
- Induction content to new Managers
- DPD systems training including Saturn Applications, UniVerse and looker
- Training and operational support when moving and opening new DPD Depots.
- Continuous OJT recruitment and development
- Support to Depot Management in relation to Network process changes
- Support the implementation of Lean Six Sigma principles into DPD

Your key responsibilities will include;
- Providing training in relation to Company systems, processes and procedures including
- delivering amazing service
- Delivering quality training which supports and improves compliance for the organisation
- Delivering training in relation to Inductions, Health and Safety, Technical Updates, Operational
- processes and procedures and ‘Best Practice’
- Managing own calendar of activities as directed by Line Manager
- Complying with all required reporting procedures
- Attending meetings or courses as directed by Line Manager
- Any other tasks as directed by the Senior National Operations Manager

**Qualifications**
To be considered for this role you must have demonstrable experience as a trainer ideally within a large scale, geographically dispersed multi-layered organisation. You will be passionate about delivering engaging and dynamic training courses that deliver outstanding results to meet customers needs. Knowledge of warehouse / logistics would be advantageous

We would also expect you to be
- A confident communicator with excellent presentation skills
- A person capable of decisive and effective decision-making, in a time pressured environment
- A passion to utilise your expertise for building and motivating high-performing teams
- Have the ability to effect and successfully implement change.
- Someone that really enjoys resolving problems and demonstrates high levels of resilience, self-motivation and flexibility.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
- Full clean driving licence with a flexible approach towards travel and occasional overnight stays

**Additional Information**
About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

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