Spa Triage Clinician

4 months ago

Maidstone, United Kingdom NELFT NHS Foundation Trust Full time

We are a telephone triage service who identifies a young person's emotional wellbeing and mental health needs to direct them to the most appropriate support service. We listen and advise families and other professionals with evidence based advice and information.

We are looking for experienced clinicians who are passionate about young people's mental health. You will have experience and knowledge in working with children and young people, an understanding of mental illness, child development and treatment pathways.

You will have a core profession; Registered Mental Health Nurse, Social Worker or other Allied Health Professional.

**Responsibilities of the post**:
To promote the mental and emotional health of children, young people and families in the community. Understanding their needs, identifying risk and support the family in accessing appropriate services.

To prevent more serious mental health problems in children and young people by early identification of the development of mental health problems.

To have a wide range of knowledge in approaches to communicating and managing care with families, children and young people.

To have excellent communication skills and to be able to promote integrated healthcare working internally and externally.

Probationary Period

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Use of AI

The Single Point of Access operates between 08:00 and 18:00 and offers flexible working patterns to both meet your needs and the needs of the service in line with the Trust blended working model, with a mixture of agile and workplace working to support your health and wellbeing

The Single Point of Access is based in Maidstone Studios, easily accessible by car and offers a range of facilities including a restaurant and ample safe parking.

We value team involvement in service improvement and your professional development.

The post-holder will be a graduate qualified health care professional (e.g. nurse, social worker, occupational therapist), or will have substantial CAMHS clinical experience and where appropriate will be fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). They will have extensive clinical experience working with children and young people with emotional wellbeing and mental health difficulties. In addition, they will need to evidence that they are able to provide children, young people and their families with information and education thereby ensuring they have meaningful choices regarding interventions. They will need to demonstrate that they have a wide range of knowledge in approaches to communicating and managing care.

The SPA receives, screens and directs referrals from across Kent and Medway Then provides advice, information, consultation and support to all referrers and a range of other local services.

The SPA works closely with the CAMHS locality teams and aims to respond earlier to children and young people’s needs in order to help prevent, reduce or delay the need for more specialist interventions.

The service is driven by the principles underpinning the national CYP-IAPT programme (Children and Young People’s Improving Access to Psychological Therapies); evidence-based interventions, routine measurement of outcomes, access to high quality training and supervision for professionals and true co-production with children and young people.

Care pathway leads and practitioners ensure that a high quality, timely, accessible and evidence-based service is available to all children and young people who need it. This means establishing and maintaining excellent working relationships with the SPA, wider social, health and voluntary services.

The Single Point of Access recieves referrals for children and young people, with emotional wellebing and mental health difficulties, but has since expanded to include referrals for ADHD, ASC and Learning Disability, as well as taking 111 call for CYP who may be experiencing a mental health crisis. The referrals we recieve are for a broad range of challenges, and the post holder will be able to develop knowledge and skills in the areas of mental health, neurodevelopment and crisis response.

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