Employer Engagement Coordinator

4 weeks ago

Walsall, United Kingdom Steps To Work Full time

Steps to work is a charity with over 20 years’ experience we put people at the heart of everything we do and are committed to driving positive change by supporting those who need it in the local community with employment support services and together with local employers we are determined to make a difference.

As part of our Restart programme, we support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The programme supports participants who have been unemployed in getting back into work. We are expanding our team and have an exciting opportunity for an Employer Engagement Coordinator for the Black Country/Walsall area.

1. To be responsible for sourcing high volume employment opportunities that are sustainable, both vacancies and job focused work placements to meet customer need and aspirations.

2. To develop existing key employer partnerships locally to maintain a flow of employment opportunities aligned to customer aspiration and growth sectors.

3. To manage a caseload of participants contacting them regularly and understand and try to support in understanding and addressing their barriers to re-engaging.

4. To work closely with operations team network to identify aspirations and carry out skills analysis to direct and align their focus on opportunities.

5. To work closely with the Job Coaches once the participants and ensure that all avenues of communication are and have been explored to re-engage the participant.

6. Ensure participant files comply to our customer service standards and meet contractual requirements.

7. You will be responsible for all tasks related to the participant journey

8. You will maintain effective and efficient admin and produce appropriate records and reports

9. You will update the participant details on the relevant case management system.

10. You will complete all administration and ensure that participant files are maintained in line with contractual and quality compliance requirements.

11. Build strong collaborative working relationships with external stakeholders ie Job Centre, supply chain partners.

**3.0 Company Values**

To demonstrate and promote the company values:

- Our Passion Inspires
- Creating Positive Social Change
- Acting With Integrity
- We Transform Through Innovation

JOB SPECIFICATION

**Employer Engagement Coordinator - Restart**

**Company Values: Essential Criteria**

To be able to demonstrate understanding and alignment of the company values: To demonstrate and promote the company values: Our Passion Inspires, Creating Positive Social Change, Acting with Integrity, We Transform Through Innovation

**Experience**

**Essential/Desirable**

1. Experience in the use of administrative systems including basic financial experience. Will have to complete reports and Input data onto Inhouse CRM systems. Essential

2. Previous use of Microsoft Word, Excel and Access to an intermediate level. Essential

3. Experience of liaising with external organisations/partners. Essential

4. Experience of dealing with customer queries. Essential

5. Experience of ensuring that files and paperwork are ready for internal and external audits and managing this function. Previously would have experience of similar work environment. Essential

**Skills/Abilities and Knowledge**

6. Ability to set up and maintain accurate filing systems including computerised systems. Essential

7. Ability to work on own initiative. Essential

8. Ability to work effectively as part of a team. Essential

9. Excellent interpersonal skills with the ability to liaise with individuals at all levels of an organisation with tact and diplomacy. Essential

10. Ability to complete paperwork in line with contractual requirements where appropriate. Essential

11. Ability to audit and monitor electronic records. Essential

12. Ability to work under pressure and adhere to multiple deadlines. Essential

13. An excellent standard of verbal communication. Essential

14. The ability to work with trust and autonomy. Essential

15. To display strong motivational, customer service and organisational skills. Essential

16. To be competent in the use of technology with excellent IT skills. Essential

17. To be an enthusiastic and flexible team player with high expectations of self and others

Essential

18. To have strong listening, persuading, and influencing skills. Essential

19. To be able to detect opportunities and articulate them to senior management. Desirable

20. To be approachable, patient, understanding, open minded, impartial, and non-judgmental. Essential

21. Have an understanding of Data Protection legislation. Desirable

22. To be able to maintain confidentiality at all times. Essential

23. Have an understanding of Equal Opportunities policies and practice.Essential

24. Creative & Innovative in the use of digital media to promote the programme. Desirable

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£

  • Employment Advisor

    1 month ago

    Walsall, United Kingdom JT Recruit Full time

    Do you have knowledge of regional & local employment initiatives and programs? Do you have experience of working with Adults and Young People with complex barriers and backgrounds? If so, Becky at JT Recruit is currently seeking a highly experienced Employment Advisor to join the team at a Local Authority based in Walsall on a short-term contract which...

  • Employment Advisor

    1 month ago

    Walsall, United Kingdom Colbern Limited Full time

    546743-5681-23331 NCD Employment Advisor Walsall Contract £17.06 per hour PAYE or £22.18 per hour Paid via Umbrella Company Inside IR35 Our client is looking for an experienced Employment Advisor. - To act as the face of Walsall Council in providing an efficient, professional and client focussed employment and skills service to the people of Walsall. -...

  • Employment Advisor

    1 month ago

    Walsall, United Kingdom OWOA Full time

    Employment Advisor Walsall **Main Purpose of the Job Role**: - Act as the face of the client in providing an efficient, professional, and client-focused employment and skills service. - Collaborate with internal services and partner organizations to develop and deliver a responsive employment and skills service meeting local needs and funding...

  • Civil Site Design Coordinator

    3 weeks ago

    Walsall, United Kingdom Astute Technical Recruitment Ltd Full time

    Astute's Power team is partnering with a commitment to professional development and sustainability to recruit a Civil Site Design Coordinator for its site in the West Midlands on an Energy from Waste site on an long term contract basis.The Civil Site Design Coordinator role comes with a competitive day rate.Key skillsYou are responsible for managing the...

  • Civil Site Design Coordinator

    1 month ago

    Walsall, United Kingdom Astute Technical Recruitment Ltd Full time

    Astute's Power team is partnering with a commitment to professional development and sustainability to recruit a Civil Site Design Coordinator for its site in the West Midlands on an Energy from Waste site on an long term contract basis. The Civil Site Design Coordinator role comes with a competitive day rate. Key skills You are responsible for...

  • Employment Advisor

    1 month ago

    Walsall, United Kingdom Spinwell Full time

    Role: Employment Advisor REF 15455 Contract Length: 3 months initially Location: Walsall IR35: Inside Pay Rate to Intermediary: £19.04 - £22.18 per hour Spinwell is recruiting for an Employment Advisor for an excellent opportunity within the public sector. **RESPONSIBILITIES OF THE EMPLOYMENT ADVISOR** - To act as the face of client in providing an...

  • Internal Sales Coordinator

    3 weeks ago

    Walsall, United Kingdom Kerry Collins Recruitment Full time

    Internal SalesCoordinatorHybrid (3 days WFH)Salary: £23,800 p/a + commissionLocation: WalsallJanuary 2024 Start Kerry Collins Recruitment Ltd have a fantastic opportunity available for an experienced Internal Sales Coordinator / Telesales Executive to work for a progressive company based within the Walsall area.Our client is a market leader in the rental...

  • Learner Engagement Officer

    4 weeks ago

    Walsall, United Kingdom Skills for Security Internal Recruit Full time

    Opportunity information Salary £25000 per year Advert closing date 31/05/2024 Description Skills for Security, the leading provider of apprenticeships and training to the Fire and Security sector are looking to recruit an enthusiastic, compassionate and driven Learner Engagement Officer on a full-time basis to join a national, OFSTED graded GOOD provider...

  • Coordinator

    18 hours ago

    Walsall, United Kingdom OurNet Health Services Ltd Full time

    **Post Title**: Coordinator **Hours**: 37.5 hrs per week (Mon - Fri, Office Based) **Accountable To**: Operations Manager **Location of Work**:Walsall, West Midlands **Overall Objective of the Role** The post holder will provide coordination support to OurNet Health Services Ltd, its staff and five Walsall Primary Care Networks (PCNs). OurNet Health...

  • Internal Sales Coordinator

    11 hours ago

    Walsall, United Kingdom Kerry Collins Recruitment Ltd Remote Work Freelance Full time

    Internal SalesCoordinator Hybrid (3 days WFH) Salary: £23,800 p/a + commission Location: Walsall Immediate Start  Kerry Collins Recruitment Ltd have a fantastic opportunity available for an experienced Internal Sales Coordinator / Telesales Executive to work for a progressive company based within the Walsall area. Our client is a market leader in the...

  • Recovery Coordinator

    1 month ago

    Walsall, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. We have an exciting opportunity for a **Recovery Coordinator **who has the...

  • Employment Support Officer

    4 weeks ago

    Walsall, West Midlands, United Kingdom whg Full time

    Employment Skills Support Officer Contract: Full Time, Permanent, 37 hours per week We have an exciting opportunity for an Employment & Training Support Officer to join our Employment and Skills team. In this role, you will engage whg customers who are unemployed, economically inactive or currently employed in low-paid, insecure jobs and move them...

  • Communications and Events Coordinator

    1 month ago

    Walsall, United Kingdom Hydesville Tower School Full time

    Communications and Events Coordinator September 2023 Recruitment Information Pack Welcome to Hydesville Tower School Welcome to Hydesville Tower School, I am delighted that you have taken an interest in joining the team. It is a vibrant and stimulating place to work, and a warm, kind and purposeful feel permeates the whole community. Hydesville Tower...

  • Learner Engagement Officer

    3 weeks ago

    Walsall, West Midlands, United Kingdom National Skills Agency Full time

    Our client is looking to recruit an enthusiastic, compassionate and driven Learner Engagement Officer on a full-time basis to join a national, OFSTED graded GOOD provider. You will be responsible for managing a caseload of apprentices completing formal progress reviews and being the pastoral and extended support mechanism for them. Some learners may have...

  • Family Safeguarding Domestic Abuse Practitioner

    2 days ago

    Walsall, United Kingdom Red Snapper Recruitment Limited Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. RSR Justice and Black Country Women’s Aid are currently recruiting for a Family Safeguarding Domestic Abuse...

  • Progression Coordinator

    1 month ago

    Walsall, United Kingdom Juniper Training Full time

    **Networking & Marketing** - Ensure a planned and professional approach to selling the programme and students to potential businesses and organisations. - To understand and liaise with your Local Enterprise Partnerships (LEP) and other partners who can support with your knowledge and understanding of opportunities for students. - To understand your local...

  • Family Safeguarding Domestic Abuse Practitioner

    1 day ago

    Walsall, United Kingdom Red Snapper Recruitment Limited Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.RSR Justice and Black Country Women’s Aid are currently recruiting for a Family Safeguarding Domestic Abuse...

  • Learner Engagement Officer

    3 weeks ago

    Walsall, West Midlands, United Kingdom National Skills Agency Full time

    Our client is looking to recruit an enthusiastic, compassionate and driven Learner Engagement Officer on a full-time basis to join a national, OFSTED graded GOOD provider. You will be responsible for managing a caseload of apprentices completing formal progress reviews and being the pastoral and extended support mechanism for them. Some learners may have...

  • Community Engagement Officer

    3 weeks ago

    Walsall, West Midlands, United Kingdom National Skills Agency Full time

    Our client is looking to recruit an enthusiastic, compassionate and driven Learner Engagement Officer on a full-time basis to join a national, OFSTED graded GOOD provider. You will be responsible for managing a caseload of apprentices completing formal progress reviews and being the pastoral and extended support mechanism for them. Some learners may have...

  • Merchandiser/account Coordinator

    4 weeks ago

    Walsall, United Kingdom Tagged Resources Full time

    **The Company**: A fantastic opportunity for an **Account Co-ordinator/ Merchandiser** to join a fashion supplier to the UK high street. This is an exciting and varied role working on product administration, stock management and forecasting, customer system administration, critical path management and planning of deliveries. Excellent...