Customer Service Administrator
2 weeks ago
Customer Service Administrator
Location - Sevenoaks
The role is part of a supporting role supporting a team of consumer finance advisors. As part of the role advisers are also required to research and evaluate new dealership setups and provide an ongoing review of our portfolio of dealers. Ensuring accuracy at all times and that the company’s processes and procedures are followed is fundamental to this role.
**The key aspects of the role**:
- Respond to inbound and outbound telephone enquiries in a professional and respectable manner
- Maintain customer account records by recording / updating and deleting information as required
- Process and respond to all inbound and outbound correspondence
- Ensure company policies are adhered to and followed
- Always maintaining electronic and paper filing
- Identify and assess clients’ needs to achieve customer satisfaction and one call resolution where possible
**Qualifications**
- Good educational background with proficiency demonstrable in maths and English
- 1-2 years previous administrative/customer service experience
**Experience**
- Experience of working in a team in an office environment
- Knowledge of treating customers fairly (TCF)
- Awareness of current FCA regulations
- Ability to understand and comply with documented processes, policies and procedures
- Excellent verbal and written communication skills
**Details on the role**
- Perm / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day) Included weekend availability for split rota
- Able to reliably commute to office
**Job Type**: Permanent
**Salary**: £22,500.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: Support Administrator
-
Service Administrator
5 days ago
Sevenoaks, United Kingdom Channel Commercials PLC Full timeChannel Commercials PLC is a leading commercial vehicle dealer providing sales, parts and servicing for DAF Trucks, Maxus light commercial vehicles and vans in the South-East. An opportunity has arisen at our Sevenoaks depot for a Service Administrator. **Key responsibilities include: -** - Dealing with customers in person and on the telephone regarding...
-
Customer Service Advisor
3 weeks ago
Sevenoaks, United Kingdom FM Conway Full timeCustomer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...
-
Customer Service Assistant
4 weeks ago
Sevenoaks, United Kingdom Huntress Full time**Salary**: £24-28,000 **Location**: Sevenoaks Key Responsibilities - To establish and build strong customer relationships and provide excellent levels of customer service - Prepare all customer quotations and process customer orders through to shipment - Deal with any customer complaints where applicable - Inbound and outbound calls Key Requirements: -...
-
Operations Administrator
2 weeks ago
Sevenoaks, United Kingdom Huntress Full timeOperations Administrator **Salary**: £30-35,000 Our client is looking for an Operations Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication...
-
Customer Services Advisor
4 weeks ago
Sevenoaks, United Kingdom West Kent Housing Association Full time**Customer Services Advisor (£27,932 full-time salary, £19,250 actual salary, 25.5 hours per week, permanent)** **Job Role** You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a...
-
Customer Services Advisor
7 days ago
Sevenoaks, United Kingdom West Kent Housing Association Full time**Customer Services Advisor (£29,050 full-time salary, 37 hours per week, permanent)** **Job Role** You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment. **About...
-
Technical Customer Service Advisor
4 weeks ago
Sevenoaks, United Kingdom Bennett and Game Recruitment LTD Full timeOur client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible for...
-
Junior Administrator
2 weeks ago
Sevenoaks, United Kingdom Jardox Ltd Full timeJardox are currently recruiting a Junior Administrator to join our Customer Services Team in our offices above our food manufacturing facility in Sevenoaks. At Jardox, we are the "Taste Behind the Brands." Based in Sevenoaks and Wincanton, we are a ‘one stop shop’ for all savoury ingredients. We specialise in stocks, gravies, curry pastes, marinades,...
-
Technical Customer Service Advisor
3 weeks ago
Sevenoaks, United Kingdom Bennett and Game Recruitment LTD Full timeOur client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products.The Technical Customer Advisor, would be responsible for...
-
Logistics Administrator
7 days ago
Sevenoaks, United Kingdom Page Personnel Full timeFully Office Based - Ability to commute to Sevenoaks, essential **About Our Client**: This organisation is a reputable figure within the professional services industry. Based in Sevenoaks, they have a medium-sized workforce and are renowned for their commitment to delivering high-quality digital solutions for a diverse range of clientele. - Coordinating...
-
Business Administrator
3 weeks ago
Sevenoaks, United Kingdom FM Conway Full timeFM Conway is currently recruiting for a professional and motivated Business Administrator to work within our Central Services department. As our Business Administrator, you will be providing an effective and efficient administration service to the operational divisions. This is a permanent, full-time position based from our head office in...
-
Dispatch Administrator
7 days ago
Sevenoaks, United Kingdom Huntress Full timeJob Title: Dispatch Administrator **Salary**: £23-26,000 (experience dependent) Location: Sevenoaks **Responsibilities**: - Receive and process customer orders, ensuring accuracy and completeness of information - Coordinate with internal teams to ensure timely dispatch of goods and services - Schedule and assign deliveries to appropriate drivers or...
-
Apprentice Warehouse
4 weeks ago
Sevenoaks, United Kingdom Motor Parts Direct Ltd Full timeI am looking for someone who is hard working and would like an opportunity to be an apprentice for a motor parts company in their busy warehouse This Branch is working at a very fast pace so requires someone who is very organised. key responsibilities - To assist the branch manager to motivate customer delivery staff, and to implement excellent customer...
-
Financial Administrator
4 weeks ago
Sevenoaks, United Kingdom Recruitment Solutions Full time** Fantastic Opportunity - Immediate Start Available ** Financial Services Administrator, Sevenoaks Fantastic opportunity for an experienced financial services administrator to join my client, a well established and growing Company. Providing administrative support to a lovely team of financial advisors in their day-to-day work, dealing with all areas of...
-
Strategic Programme Administrator
4 weeks ago
Sevenoaks, United Kingdom West Kent Housing Association Full time**Strategic Programme Administrator (£22,016 per annum, full-time, 12 months fixed-term)** **Job Role** We have a unique opportunity for an administrator to join our team and support the Programme Management Office (PMO), Strategic Programme team, and Finance Director to provide excellent services to our customers. You will be responsible for supporting...
-
Junior Internal Sales Administrator
4 weeks ago
Sevenoaks, United Kingdom Premier Contract Supplies Full time**Junior Internal Sales Administrator** **Job Type**: Monday to Friday, 8am - 5pm **Salary**: Competitive **About Us** Premier Contract Supplies are suppliers of sanitary-ware to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our seven warehouses across...
-
Database Administrator
4 weeks ago
Sevenoaks, United Kingdom Julie Rose Recruitment Full timeJulie Rose Recruitment are looking for a temp to perm **Database Administrator** to help transfer information into a new project management system for one of their successful clients. You will be responsible for collating, cleansing and organisingdata. Training given - it may suit someone with data inputting, strong admin experience or someone looking to get...
-
Apprentice Business Support Administrator
3 weeks ago
Sevenoaks, United Kingdom FM Conway Full timeFM Conway is currently recruiting for a professional and motivated Apprentice Business Support Administrator to work within our Central Services department. As our Apprentice Business Support Administrator, you will be providing an effective and efficient administration service to the operational divisions. This is a permanent, full-time position...
-
Warranty Administrator
3 days ago
Sevenoaks, United Kingdom Group 1 Automotive Full time**Warranty Administrator** **Overview** Here at Group 1 Automotive we are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a...
-
Payroll Administrator
1 week ago
Sevenoaks, United Kingdom Portfolio Payroll Limited Full timeMy client is looking for an ambitious payroll Administrator to oversee the day to day, fast paced workload within the payroll team. If you're looking for a company that wants to help further your career, offers progression and an inspiring work place. This is the opportunity for you. Responsibilities: Adding starters, leavers, contractual and personal...