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Dental Treatment Co-ordinator

3 months ago

Birmingham, United Kingdom ORA Dental Full time

**About us**

We are a luxury private dental clinic offering high-end bespoke treatment plans for patients across the entire dental sector and speciality service. We are a purpose built centre with no expense spared in developing a unique, quality and patient centric dental practice.

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Treatment Coordinator. As a Treatment Coordinator, you will play a crucial role in managing the treatment process for our dental clinic. This position requires strong interpersonal skills, financial management abilities, and the ability to supervise and coordinate treatment plans.

**Responsibilities**:

- working through the new patient lead generation system and contact prospective patients and get them booked in.
- have a strong enough understanding of possible dental treatments, costs and process to educate a prospective patient and advise them of their proposed treatment journey
- Manage the treatment process for our patients, ensuring efficient and effective delivery of care
- Coordinate appointments and treatment schedules for patients
- Communicate with clients regarding treatment plans, costs, and payment options
- Provide exceptional customer service by addressing client inquiries and concerns
- Collaborate with dentists and other staff members to ensure seamless coordination of treatments
- Oversee the financial aspects of treatment plans, including billing, insurance claims, and payment collection
- Supervise and train support staff in treatment coordination procedures
- Maintain accurate records of treatments, appointments, and client communications

**Skills**:

- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent interpersonal and communication skills to effectively interact with clients and staff members
- Proficient in financial management, including billing and insurance claims processing
- Ability to supervise and coordinate treatment plans for optimal patient care
- Knowledge of dental procedures and terminology is preferred

We offer competitive compensation based on experience.

**Salary**: £28,000.00-£40,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- Medical Practice Management: 1 year (preferred)
- Dental Practice Management: 1 year (preferred)
- Dental nurse: 1 year (preferred)

Work Location: In person

Expected start date: 01/05/2024