Service Administrator
3 days ago
**Overview of role**:
Are you passionate about providing outstanding customer service? Are you highly organised and have a keen eye for detail? If so, you’ll be a perfect fit at Jardine Motors Group.
We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with the highest level of service - as a Service Administrator, this is where you’ll play a critical role.
Jardine Motors Group represents 13 premium and luxury car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.
**Duties, Responsibilities & Person Specification**:
**Why should you work for us?**
- We grow our own talent To help you unlock your full potential and progress your career, we provide you with constant training and development opportunities tailored to your goals and ambitions.
- We work with some of the most innovative, premium and luxury brands in the Automotive world, giving you the opportunity to work amongst iconic cars and highly skilled, passionate teams every day.
- Everyone is welcome We’re committed to building an inclusive culture and diverse workforce. We’re proud of our culture where all colleagues can feel comfortable to bring their true selves to work and thrive in an environment removed of stereotypes and bias.
- We have a generous benefits package including 33 days holiday (including bank holidays), plus you’ll never have to work on your birthday. You’ll also have access to a great pension, reward savings, monthly commission scheme, vehicle purchase schemes, and much more.
- When we say we care about your wellbeing, we mean it. You’ll have access to a fantastic employee assistance programme which includes mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting) across our business should you ever need to talk to someone confidentially.
**What you’ll bring to the role**:
- Experience as an automotive Service Administrator.
- A solid understanding of Kerridge.
- Greet every customer with a smile and provide a seamless and exceptional service throughout their journey with us.
- Excellent communication and interpersonal skills, collaborating with Aftersales, Parts, and Sales teams on a daily basis.
- Great organisations skills with strong attention to detail.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
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