Document Production Specialist

6 months ago


Birmingham, United Kingdom Hollis Full time

**The Vacancy**

Our document production team are advanced in template, letter, and report production, experts at what they do. If you have basic IT skills in Word, Excel and would like to specialise in document production, then we want to hear from you.

The role of a document production specialist is to support the full lifecycle of document and report creation. This includes presentations and graphics (in liaison with BD), you will take responsibility producing documents to a high standard and within agreed SLAs.

This role would require someone to be in the office 3-4 days out of the 5.

**The key responsibilities for the role**:

- Produce all client documents and reports to a high standard.
- Create and amend documents from mark ups.
- Produce all documents using Hollis house style and ensure they are formatted correctly.
- Troubleshoot problem documents.
- Manage any changes to house style (rebranding etc).
- Proof reading documents for quality.
- Manage the Lifecyle of document production through to delivery.
- Creation and ongoing maintenance of document templates.
- Ensure the appropriate use of version control.
- Ensure all documents are saved into the DMS.
- Produce reports according to the service standards.
- Ad hoc tasks may be delegated by Service Co-Ordinators/PAs.
- Provide support to all operational teams including CV production, Presentations, Visio, HR templates, BD, DT.
- Support the wider support team with ongoing recommendations for improvements to the service offering.
- Support Digital Transformation with testing Office upgrades, Template solutions.

**Skills & Experience required**:

- Previous experience within a similar professional services role, ideally within the same industry.
- Advanced Office 365 particularly Microsoft Word, Excel and PowerPoint.
- Excellent communication skills and attention to detail.
- Experience working with a document management system (SharePoint would be beneficial).
- Experience using dictation and workflow tools.
- Friendly and approachable.
- Excellent client service skills.
- Ability to work to deadlines and meet KPIs for document turnaround.
- Strong organisational skills and ability to multi-task under pressure.
- Fast and accurate typing skills.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Bereavement leave
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Employee stock ownership plan
- Free flu jabs
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham, B3 3AX: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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