Senior Fraud Investigator

3 weeks ago


Glasgow, United Kingdom Fill Your Specialist Role Full time

**Business Unit: Group Risk, Fraud**
**Salary: £27,200 - £36,000 DOE**
**Location: England - Newcastle, England - Leeds, Scotland - Glasgow City Centre, UK**
**Contract Type: Permanent**

We’re at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money - and that idea starts with every single one of us here at Virgin Money. Feeling InsatiablyCurious about your next adventure? You might have just found it.

The rewarding and challenging role of Senior Investigator, Fraud Oversight & Investigations is critical to the future success of the Bank's Fraud team. The main purpose of the role is to undertake complex, high value investigations and assurance activitywhere suspicious activity has been perpetrated by customers, colleagues or suppliers.

**Here’s what you’ll be doing...**:

- Undertaking investigations into complex and internal frauds that are sensitive, high profile and/or of a high value nature across multiple disciplines, products, segments and channels highlighting root causes and trends to fraud systems analysts to directanalysis and rule changes.
- Deliver ongoing and thematic Fraud Risk Oversight to plan and quality in line with Board Commitments.
- Provide top-down thematic reporting and recommendations for further control developments.
- Fraud control effectiveness and efficiency - drive and monitor remediation.
- Fraud operational control failings - drive and monitor remediation.
- Producing high quality investigations reports and outputs to support HR disciplinary and external law enforcement process.
- Progress recovery of funds through asset tracing and invoking civil remedy measures on behalf of the Bank.
- Maintain knowledge of investigative techniques ensuring current.
- Engage with law enforcement and legal representatives, providing evidence to the requisite standard.
- Drive fraud controls, risk management and fraud operating model improvement.
- Feed investigation findings into risk-based Fraud oversight plan for VMUK.
- Industry engagement to understand developments and trends disseminating information internally to strengthen the Bank's fraud prevention and detection controls.
- Deliver and maintain accurate and relevant fraud-related MI and reporting to meet the needs of governance committees and stakeholders at all organisational levels.

**There are a few essentials you need to bring...**:

- Experience of successfully undertaking fraud investigations/assurance reviews.
- The ability to produce high quality written and verbal communication to senior management level.
- Effective root cause analysis and control improvement experience.
- Track record of driving value through extensive fraud industry network.
- Extensive knowledge of Fraud risks, threats and landscape.
- Expertise and have the ability to challenge effectively to get a positive outcome.
- Develop and coach colleagues, as a functional specialist.

**RED HOT Rewards**
- 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)?
- Five extra paid well-being days per year?
- A 35 hour working week
- 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
- Market leading Pension
- Private Medical Insurance
- Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
- A digital-first colleague experience
- Ability to work anywhere in the UK? (where the role allows)

And the great news is, all these benefits are available to colleagues from day one

**Inclusion at Virgin Money**

**Now the legal bit**

Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK.

If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references


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