Workplace Assistant

1 month ago


Manchester, United Kingdom DWF Full time

The main activities of the Workplace Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers.

The ongoing role will involve focusing on a proactive approach to providing high quality support services to internal and external clients and customers, in the provision of an appropriate and professional service within agreed service levels.

This is an exciting role within an adapting work environment meeting the requirements of the business with a key focus on service delivery. It will be both challenging and rewarding and will allow the role holder to exercise initiative and to gain and develop a broad variety of different skills. You will be responsible for a culture of continuous improvement and to encourage a value added service provision through innovation and best practice.

**Skills and Experience required**
- It is essential that the post holder has a good level of workplace facilities experience
- A high level of computer literacy is essential
- First Aid and Fire Marshall qualifications are desirable but not essential and can be obtained during first 6 months in role
- Proven experience of building and maintaining good relationships with internal customers
- This is a very busy position and to be successful you need to be highly organised, have a strong presence and be able to remain calm and perform well under pressure.
- Takes a structured approach, prioritises, manages own time, works to high quality standards.
- Works effectively within a team and gains trust and respect within the team by sharing in success and learning together.
- Takes action to avoid problems or resolves with solutions that best fit the customer and firm.
- Good communication skills both verbal and written are essential for this role.

Must be able to demonstrate a flexible and hands on approach to the duties and tasks as outlined together with with a 'can do' attitude.

We offer a positive, friendly, supportive and collegiate approach to working with others. At our core is a belief that an inclusive, supportive working environment allows people to more easily be themselves, develop much more quickly and be happier at work. Everyone in the team supports this ethos.

**Benefits Package & Flexible Working**

We want you to feel valued and rewarded by your time at DWF. We understand the importance of offering you a reward package that goes beyond simply salary. That’s why, when you join DWF, you’ll be given a choice. You can pick from a range of benefits, allowing you to build a package that suits your needs and lifestyle, as well as those of your family. In addition to our standard benefits (life insurance, pension and 25 days annual leave), we offer flexible benefits which include season ticket loans, gym memberships, health assessments, cycle to work, retail vouchers. You will also have access to additional wellbeing programs such as an online GP and an Employee Assistance Programme.

**Note to recruitment agencies**

We hire the majority of our talent directly by our resourcing team or via referrals. On occasion, we will look for external support and will release vacancies to our recently reviewed Preferred Suppliers List. Speculative CVs sent by other agents or outside of the agreed process will not be accepted and no recruitment fee will be applicable.


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