Order Admin and Placing Advisor
4 months ago
**Client Overview**:
Our client is a leading provider of vehicle leasing services across the UK. With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams. As an award-winning business, they offer a fantastic set of benefits and opportunity for development.
**Overall Objective and Scope**:
**Key Duties and responsibilities**:
- Ensuring all orders are captured within a 24 hour turn around.
- Prepare contracts ensuring all key details and requests are included.
- Use proactive communication to ensure contracts are sent and received within SLAs.
- Liaising with dealers to ensure vehicles specs are accurately and effectively ordered.
- Building and maintaining mutual beneficial relationships with the dealer network.
- Placement of all customer quotes with most competitive supplier.
- Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases.
- Highlighting vehicle specification issues and working with the dealers and customers to ensure we meet a happy resolution.
- Prioritising stock vehicles and committed stock deals to ensure a fast turnaround.
- Confidently contacting drivers and employers to resolve issues regarding contracts and vehicle updates from the dealers.
- Managing and investigating complex issues by taking ownership of the case.
- Supporting the achievement of the delivery process by successfully and effectively processing requoted orders with great attention to detail.
- Liaising with insurance partners for VIP drivers
- Case management and responses within agreed hourly and Daily KPI’s
- Handling inbound calls and confidently contacting drivers and employers to resolve any queries.
**Person Specification**:
- Excellent verbal and written communication skills
- Excellent knowledge of Excel.
- Analytical thinker.
- Polite and professional telephone manner.
- Proactively looks for how to do the best job.
- Asks questions to gain further context and impact.
- Self-starter with high skill levels of organisation and time management.
- Thrives when working as part of a team.
- Ability to flex and prioritise to meet varied business pressures.
- High accuracy levels and attention to detail.
- Confident in handling conflict.
- Ability to explain how to others.
- Motivated by and understands the importance achieving targets.
- Focused on the solution not the problem.
- A positive view, driven to make things better.
- Motivated by analysing data to find the root cause.
- Holistic thinker who looks for the best result not the easiest fix.
- Detailed and methodical.
- Creative and future thinking, not bound by current situations.
- Able to co-ordinate many / complex steps to get results.
- Talent for making the complicated, simple.
**Values**:
Upholds the companies value for working in a_**forward-thinking**_ manner, delivering results through _**integrity**_ and the use of_ **respect. **_Works _**smart**_ to improve the future business as an individual and through great _**teamwork**_.
**Job Types**: Full-time, Permanent
Pay: £29,431.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: L4789VV7
-
Mortgage Advisor
1 month ago
Watford, United Kingdom Placing Faces Full timeTitle: Mortgage Advisor Salary: £30-35K basic, Year 1 OTE 60-80K Location: Watford We are working with a thriving specialist finance company and they are looking for another Mortgage Advisor to join their team at their offices in Watford. They are offering a strong package and will provide support with both admin and compliance. Mortgage Advisor...
-
Mortgage Advisor
1 month ago
Watford, United Kingdom Placing Faces Full timeTitle: Mortgage AdvisorSalary: £30-35K basic, Year 1 OTE 60-80KLocation: WatfordWe are working with a thriving specialist finance company and they are looking for another Mortgage Advisor to join their team at their offices in Watford. They are offering a strong package and will provide support with both admin and compliance.Mortgage Advisor...
-
Mortgage Advisor
1 month ago
Watford, United Kingdom Placing Faces Full timeTitle: Mortgage AdvisorSalary: £30-35K basic, Year 1 OTE 60-80KLocation: WatfordWe are working with a thriving specialist finance company and they are looking for another Mortgage Advisor to join their team at their offices in Watford. They are offering a strong package and will provide support with both admin and compliance.Mortgage Advisor...
-
Order Admin and Placing Advisor
4 months ago
Watford, United Kingdom Ashendon Recruitment Full time**Client Overview**: Our client is a leading provider of vehicle leasing services across the UK. With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams. As an award-winning business, they offer a fantastic set of benefits and opportunity...
-
Mortgage Advisor
4 days ago
Watford, Hertfordshire, United Kingdom Placing Faces Full timeThriving Specialist Finance Company Seeks Mortgage AdvisorWe are working with a dynamic specialist finance company that is looking for a Mortgage Advisor to join their team in Watford. The ideal candidate will have a strong background in mortgage and protection advice, with a CeMAP qualification and CAS status.Key Responsibilities:Advise customers on their...
-
Mortgage Advisor
4 days ago
Watford, Hertfordshire, United Kingdom Placing Faces Full timeThriving Specialist Finance Company Seeks Mortgage AdvisorWe are working with a dynamic specialist finance company that is looking for a Mortgage Advisor to join their team in Watford. The ideal candidate will have a strong background in mortgage and protection advice, with a CeMAP qualification and CAS status.Key Responsibilities:Advise customers on their...
-
Mortgage Finance Specialist
3 weeks ago
Watford, United Kingdom Placing Faces Full timeAbout the RoleWe are seeking a skilled Mortgage Advisor to join our team at Placing Faces. As a Mortgage Advisor, you will be responsible for providing expert advice to customers on their whole of market mortgage options.Key ResponsibilitiesAdvise customers on their mortgage options using our in-house software.Ensure customers are fully informed throughout...
-
Mortgage Finance Specialist
3 weeks ago
Watford, United Kingdom Placing Faces Full timeAbout the RoleWe are seeking a skilled Mortgage Advisor to join our team at Placing Faces. As a Mortgage Advisor, you will be responsible for providing expert advice to customers on their whole of market mortgage options.Key ResponsibilitiesAdvise customers on their mortgage options using our in-house software.Ensure customers are fully informed throughout...
-
Mortgage Advisor Trainee
3 weeks ago
Watford, Hertfordshire, United Kingdom Placing Faces Full timeJob Title: Trainee Mortgage AdvisorJob Type: Full-timeIndustry: Financial ServicesCompany: Placing FacesLocation: Remote (with occasional office visits)Job Description:We are seeking a highly motivated and detail-oriented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will be responsible for assisting our...
-
Mortgage Advisor Trainee
3 weeks ago
Watford, Hertfordshire, United Kingdom Placing Faces Full timeJob Title: Trainee Mortgage AdvisorJob Type: Full-timeIndustry: Financial ServicesCompany: Placing FacesLocation: Remote (with occasional office visits)Job Description:We are seeking a highly motivated and detail-oriented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will be responsible for assisting our...
-
Mortgage Advisor Trainee
3 weeks ago
Watford, Hertfordshire, United Kingdom Placing Faces Full timeJob Title: Trainee Mortgage AdvisorJob Type: Full-timeIndustry: Financial ServicesCompany: Placing FacesLocation: Remote (with occasional office visits)Job Description:We are seeking a highly motivated and detail-oriented Trainee Mortgage Advisor to join our team at Placing Faces. As a Trainee Mortgage Advisor, you will play a crucial role in helping our...
-
Mortgage Finance Specialist
2 weeks ago
Watford, Hertfordshire, United Kingdom Placing Faces Full time## Mortgage Advisor Role We are working with a specialist finance company to find a Mortgage Advisor to join their team in Watford. The company offers a strong package and provides support with admin and compliance. ### Key Responsibilities * Advise customers on their whole of market mortgage options using in-house software * Ensure customers are fully...
-
Mortgage Finance Specialist
2 weeks ago
Watford, Hertfordshire, United Kingdom Placing Faces Full time## Mortgage Advisor Role We are working with a specialist finance company to find a Mortgage Advisor to join their team in Watford. The company offers a strong package and provides support with admin and compliance. ### Key Responsibilities * Advise customers on their whole of market mortgage options using in-house software * Ensure customers are fully...
-
Order and Placing Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Order and Placing Team Lead to join our team at Lloyds Banking Group. As a key member of our operations team, you will be responsible for the efficient and effective management of vehicle orders and requotes, ensuring timely processing and delivery within required KPIs.Key ResponsibilitiesManage...
-
Order and Placing Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Order and Placing Team Lead to join our team at Lloyds Banking Group. As a key member of our operations team, you will be responsible for the efficient and effective management of vehicle orders and requotes, ensuring timely processing and delivery within required KPIs.Key ResponsibilitiesManage...
-
Order and Placing Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Order and Placing Team Lead to join our team at Lloyds Banking Group. As a key member of our operations team, you will be responsible for the efficient and effective management of vehicle orders and requotes, ensuring timely processing and delivery within required KPIs.Key ResponsibilitiesManage...
-
Order and Placing Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Order and Placing Team Lead to join our team at Lloyds Banking Group. As a key member of our operations team, you will be responsible for the efficient and effective management of vehicle orders and requotes, ensuring timely processing and delivery within required KPIs.Key ResponsibilitiesManage...
-
Order and Placing Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Order and Placing Team Lead to join our team at Lloyds Banking Group. As a key member of our operations team, you will be responsible for the efficient and effective management of vehicle orders and requotes, ensuring timely processing and delivery within required KPIs.Key ResponsibilitiesManage...
-
Order and Placing Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Order and Placing Team Lead to join our team at Lloyds Banking Group. As a key member of our operations team, you will be responsible for the efficient and effective management of vehicle orders and requotes, ensuring timely processing and delivery within required KPIs.Key ResponsibilitiesManage...
-
Mortgage Finance Specialist
2 weeks ago
Watford, Hertfordshire, United Kingdom Placing Faces Full time## Mortgage Advisor Role We are seeking a skilled Mortgage Advisor to join our team at our offices in Watford. As a Mortgage Advisor, you will be responsible for advising customers on their whole of market mortgage options, ensuring they are fully informed throughout the process. ### Key Responsibilities * Advise customers on mortgage options using...