Admissions Coordinator

2 days ago

London, United Kingdom Orri Full time

Orri is an ambitious, young fast-growing company committed to changing the way we treat eating disorders in the UK. The Admissions Coordinator role is a dynamic post supporting a fast paced and busy clinical team. The post holder will be responsible for the efficient support of client onboarding, clinical appointments and treatment planning for clients, as well as supporting the admissions team in day-to-day administrative needs. The post holder will be required to work with mínimal supervision and on their own initiative, as well as working as part of a team with clinical, management and clerical staff to deliver the highest standard of administrative support possible for clients, Orri team members and any other person their duties bring them into contact with.

The post holder will be highly organised and proactive, with the ability to work both independently and as part of a team, and to manage and prioritise a varied and busy workload. The post requires a positive and hands on attitude and approach; with a degree of empathy, influencing and interpersonal skills.

MAIN DUTIES AND RESPONSIBILITIES:

- Working with the Clinical and Admissions team to ensure treatment plans are uploaded onto the internal system (My Orri) prior to the start date of the plan, liaising with clients, caregivers, billpayers and/or private medical insurers, to ensure approval and payment prior to the plan commencing.
- Work with the Clinical team in the coordination of client’s treatment review meetings ensuring the relevant case management teams have the documentation required.
- Proactively conduct regular reports via our internal Orri Tool, updating the systems with meeting review dates, liaising with Client’s to provide them with the details, including diary invites, for all review meeting throughout the duration of their treatment.
- Work with the clinical team on client scheduling, tracking appointments and ensuring administrative compliance on Orri’s various systems.
- Efficiently use computer-based systems to enter pertinent client information, ensure data compliance and maintain relevant databases.
- Flag any absences or changes to the Treatment Plans with the finance and clinical team and, if approved, update relevant systems to ensure attendance is accurately monitored at all time
- Compile and update clients personal details on our database and amend their files accordingly. Create files for new clients and support the admissions team in requesting notes from other Services for clients who are referred to Orri or who have been in previous treatment settings.
- Deal with day to day enquiries in a courteous, supportive manner.
- Organise and prioritise assignments to complete work in a timely and efficient manner, particularly when there are changes in workload or assignments.
- Carry out other duties that may be required from time to time in line with the role, experience and job title.

DESIRED SKILLS & EXPERIENCE
- Previous experience working alongside a senior team, in a healthcare setting would be preferable, but not essential.
- Highly development communication and negotiation skills.
- Highly development diary management and organisational skills.
- Experience of working in a clinical setting preferred.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London

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