Software Support Apprentice
7 months ago
**Key Responsibilities**:
- Answering the line to our Software Support Customers
- Logging Tickets and Queries in our Ticketing System
- Provide support to our customers using troubleshooting
- Take part in training and accreditations
- Escalating more complex queries to 2nd line
**What we’re looking for**:
- Willing to learn
- Willing to adapt
- A team player
- A positive attitude and a willingness to progress
**Job Types**: Full-time, Apprenticeship
Pay: From £13,312.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Reality Solutions
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