Freight Fowarding Agent

ob Description: Freight Forwarding Agent

Position: Freight Forwarding Agent

Summary: As a Freight Forwarding Agent, you will play a crucial role in coordinating the efficient movement of goods and cargo across national and international borders. Your primary responsibilities will involve managing all aspects of the shipping process, ensuring the seamless transportation of goods while adhering to regulations, customs requirements, and company policies. Your exceptional organizational skills, attention to detail, and ability to communicate effectively with various stakeholders will be instrumental in facilitating successful cargo shipments.

Key Responsibilities:
Shipment Coordination: Facilitate the entire freight forwarding process, from booking shipments to ensuring timely delivery. Collaborate with clients, carriers, and other partners to arrange transportation and obtain necessary documentation.

Customs Compliance: Stay up-to-date with import and export regulations and customs requirements of different countries. Prepare and submit accurate customs documentation to ensure smooth passage of shipments through customs checkpoints.

Carrier Selection: Identify suitable carriers based on specific shipping requirements, negotiate contracts, and obtain competitive rates for transportation services.

Freight Cost Management: Analyze shipping costs and negotiate freight rates to maximize cost-effectiveness while maintaining high service quality standards.

Tracking and Reporting: Monitor the status of shipments throughout the transportation process. Provide timely updates to clients and internal teams on shipment progress and potential delays.

Problem Resolution: Address and resolve any issues or discrepancies related to shipments, customs, or transportation, ensuring mínimal disruption to the supply chain.

Customer Service: Build and maintain strong relationships with clients, acting as their main point of contact for any shipping-related inquiries or concerns.

Documentation Management: Accurately prepare and maintain records of all shipping-related documentation, including bills of lading, shipping manifests, invoices, and other necessary paperwork.

Industry Knowledge: Keep abreast of the latest developments and trends in the freight forwarding industry, including emerging technologies and best practices.

and much more.

Qualifications and Skills:

- High school diploma or equivalent (Bachelor's degree preferred)
- Proven experience in freight forwarding, logistics, or related field
- Strong knowledge of international shipping regulations, customs procedures, and documentation
- Familiarity with various transportation modes (air, ocean, road, rail) and their respective requirements
- Excellent communication and negotiation skills to interact with clients, carriers, and colleagues effectively
- Exceptional organizational abilities and attention to detail to manage multiple shipments simultaneously
- Problem-solving and critical-thinking skills to handle unexpected challenges in the shipping process
- Proficiency in using computer software and relevant tools for tracking shipments and managing documentation
- Ability to work independently and as part of a team, demonstrating a proactive and customer-focused attitude

Working Conditions: The Freight Forwarding Agent role involves a dynamic and fast-paced work environment. You will spend time in an office setting, utilizing computer systems and communication tools to manage shipments and interact with clients and partners. Occasionally, you may need to visit shipping facilities, warehouses, or ports to oversee specific aspects of the transportation process.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harrow: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Freight Forwarding Agent