Content Designer

2 months ago


Sunderland, United Kingdom Nigel Wright Full time

**The Company**
A values-driven organisation, with a clear vision, a social purpose and a commitment to investing in people.
**Cultural Values**:

- Do the right thing.
- Make a difference.
- Work together.
- Keep learning.
- Give all you’ve got.

You will be writing and designing content for products and services; working as part of a multi-discipline team. This role will come with the responsible for supporting the ongoing maturity of content design across the organisation through expertise and providingadvice to multiple stakeholders.
**Key duties and responsibilities**:

- Provide well-written content for products and services that meets user needs
- Consult with project teams to determine content design requirements
- Collaborate with other disciplines to map out design concepts
- Measure the effectiveness of content to ensure that it is working well and make improvements where required
- Champion content design best practices within the organisation and challenge where necessary
- Share knowledge and skills with teammates in the spirit of collaboration and learning
- Work within the agreed agile approach

**Role/Requirements**
**Experience**:

- Collaboration with cross-functional teams that include roles such as developers, designers, and researchers to create user centred services and products that meet user needs.
- Working with prototyping tools
- Effectively communicating design ideas using a variety of techniques, including user flows, user journeys and empathy maps
- Stakeholder management and being able to champion content design best practices
- Creating content design within established guidelines specific to the brand's style and tone of voice.
- Reviewing analytical data to inform how well content is performing and react accordingly
- Experience of A/B or multivariant testing
- Experience of content critiques; providing and receiving feedback from colleagues on content designs that is respectful and constructive

**Qualifications**:

- Qualification or training in a related discipline is desirable but not essential

This is a hybrid position in the North East of England


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