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Animal Care

3 months ago

Poole, United Kingdom Farmer Palmers Farm Park Full time

**Job Role**:Animal Care & Team Activity Member

**Your Introduction to Farmer Palmer’s Team and History**

In 1998, Farmer Palmer’s was born. From the beginning, we have been driven by a passion for creating a family-friendly environment where children can learn, play, and get close to the countryside animals.

**Purpose of the role**:
This is a multifaceted role whereby as well as assisting with animal husbandry and welfare, you will also be responsible for customer interactions, public safety and have a proactive approach.

We are seeking a self-motivated person with a keen eye for detail and possess impeccable working standards, both practically and with animals and public. Experience and a good working knowledge of tractor driving and a tele-handler ticket would be advantageous.

**Personal Specification**
- Be polite, helpful, presentable, and confident in talking to the general public with a can-do attitude.
- Be responsible and punctual.
- Ability to work both as a team and alone working on your own initiative.
- Ability to see the next job that needs doing.
- Good time management

**Essential Skills**:

- Full clean driving licence for a minimum of 3-4 years (insurance requirements)
- Customer service
- You must be confident in talking to both our young and adult visitors with a bubbly, cheery and happy disposition.
- Hands on experience of a maintenance/technical role with excellent attention to detail
- Teamwork is essential
- Good communication skills
- Previous experience working in a similar environment. You will also require a good level of physical fitness as there is manual handling involved and you will be on your feet all day.

**Qualifications**:

- Current practical experience/minimum of Animal Care Qualification Animal Care - Level 2 Diploma or equivalent
- GCSE Maths and English

**Desirable Experience**:

- Tractor Driving experience.
- Farmhand experience would be advantageous.
- Qualifications and experience in farm machinery and grounds maintenance such as tractor work.
- Training opportunities after qualifying period of employment for telehandler, trailer license, mower/strimmer, chainsaw.

**Duties & Responsibilities**:
**Customer Service Skills**
- Exciting opportunity to deliver a magical customer experience, in line with our mission statement, vision and company goals. Giving real hands-on experiences to brand new, and loyal customers alike. Helping to educate children and visitors who are making lifetime family memories.
- You will be a key member of the Animal Barn Team caring for our animals and assisting with our public demonstrations.
- Work from and completing checklists to timescales set out in our daily timetables.
- To be responsible to undertake training to conduct our tractor trailer ride for customers.
- Opportunity to assist with our annual entertainments schedule to include dressing up.

**Animal Care**
- You will need to be confident to deliver practical animal care, high standards of welfare and husbandry with both small and larger animals across a wide range of species.
- Duties will include essential and routine husbandry/cleaning out/feeding duties and interactive demonstrations for a variety of animals including customer focused guinea pigs handling sessions.
- Maintaining functional operations of the animal department
- Delivering interactive demonstrations for a variety of livestock including customer-focused guinea pig handling sessions, goat feedings, pony patting, trotter time with pigs.

**Health & Safety**

Supporting the Supervisor in maintaining exceptional levels of Health and Safety including cleanliness, maintenance, and management of systems, in keeping with legislation and the NFAN code of practice

**Hours of work**:Approx. 15 - 20 hours per week across 3 days to include a weekend day. Seasonal contract end date of 3rd November 2024 with potential for review.

INDFOH