Business Systems Coordinator

4 months ago


Southampton, United Kingdom INDUSTRIAL CLEANING EQUIPMENT Full time

**Business Systems Coordinator**

**Reporting to**:Head of Administration and Business Systems

**Location**: Totton, Southampton

**Hours**: 40 hours per week

**Business Overview**

With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.

**Role Overview**

As a Business Systems Coordinator, you will be crucial in supporting our Business Systems department by managing administrative tasks, liaising with our external IT and telecoms partners, and ensuring the efficient operation of our internal reporting systems. Working closely with the Head of Administration and Business Systems, you will contribute to hardware and software provision and maintenance, user training, and the development and maintenance of reports using tools such as Microsoft Power BI, SQL, and Sage 200. This position requires a strong background in administration, excellent communication skills, and the ability to manage tasks independently.

**Key Responsibilities and Accountabilities**:

- Provide administrative support to the Business Systems department, including data entry and maintenance tasks.
- Liaise with external IT and telecoms partners to ensure the smooth operation and maintenance of hardware and software systems.
- Manage the procurement, distribution, and setup of IT and telecoms devices.
- Generate and publish internal and customer reports.
- Monitor and support the functionality of company mobile devices, providing first-line support as needed.
- Ensure timely and accurate completion of all assigned tasks, following through from start to finish.
- Utilise SQL to extract insights and update systems as required.
- Provide administration support to other business teams basis including data entry/maintenance tasks

**Qualifications, Experience and Skills**
- English and Maths GCSE or equivalent, grade C or higher.
- Proactive, self-motivated, and approachable demeanor.
- Strong written and verbal communication skills.
- Excellent organisational and administrative skills with a focus on detail-oriented task management.
- Good working knowledge of Microsoft operating systems.
- Familiarity with android mobile device support and troubleshooting.
- Basic understanding of database management and maintenance.
- Experience in report writing using tools such as Microsoft Power BI or SQL (desirable but not essential).
- Experience with SQL Sage 200 for financial reporting (desirable but not essential).

**Equal Opportunities**

If you are successful and are invited to an interview, you should ensure that you bring with you to the interview the correct documentation to confirm your right to work in the UK e.g. your passport (current or expired) or birth certificate with a letter confirming your national insurance number.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person


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