Debt Recovery Assistant

2 weeks ago


Guildford, United Kingdom Guildways Full time

**Job Title**:Debt Recovery Assistant

**Location**:Guildford

**Salary**:£20 - 24k depending on experience

**Job Type**:
**About the role**:
A debt recovery assistant is required to join our fast-growing business that provides a fast and effective debt recovery service to our clients.

Guildways (a trading name of Lovetts Ltd) are looking for a focused individual to assist in a debt recovery role. You will be responsible for handling telephone calls and dealing with written correspondence.

Previous experience within debt recovery, collections or credit control is beneficial but not essential, as full training is provided.

**Key Objectives**:

- Assisting in increasing clients' recoveries year on year.
- Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services.

**Key Skills**:

- Good written and oral communication skills
- IT and Math literate
- Negotiation skills
- Accurate record keeping
- Recording contemporaneous notes
- Target driven
- Ability to handle large workloads and high volumes of cases.
- Problem solving
- Team worker
- Ability to organize and priorities work

**Benefits**:

- Quarterly bonus
- Regular staff events
- Employee benefit programme

**NO AGENCIES



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