Enhanced Care Support Worker

7 months ago

AshtonUnderLyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

Band 2- Various hours available
Medicine
- Ward 41

As an Organisation we are committed to the delivery of Safe and Quality care for all out patients and their carer's, placing the patient at the heart of everything we do. At Tameside ‘Everyone Matters’ our aim is to deliver, with our partners safe effective and personal care which you can Trust. Our values - Safety, Care, Communication, Learning and Respect are central to everything we do here at Tameside.

An exciting opportunity has arisen in the Division of Medicine for Enhanced Care Support Workers. The post holder will provide enhanced therapeutic care, personal support and supervision to meet the physical and psychological wellbeing and additional needs of patients.

Flexibility in working shifts and wards will be required to meet the needs of the patients and service.

Under supervision of the ward manager, support the delivery of safe care to patients with complex needs, patients who are identified as being complex and needing additional and / or 1 : 1 directly supervised care.

The role of Enhanced Care Support worker will require a caring individual who can work independently, seeking supervision and guidance as required. The post holder will need to be confident to form professional and respectful relationships with various groups of people, maintaining
clear communication both written and verbal, promoting dignity in care whilst promoting patients’ autonomy and enabling choice

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
Safety

Care

Respect

Communication

Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

**SECTION 1- MAIN RESPONSIBILITIES**:
The role of Enhanced Care Support worker will require a caring individual who can work independently, seeking supervision and guidance as required. The post holder will need to be confident to form professional and respectful relationships with various groups of people, maintaining clear communication both written and verbal, promoting dignity in care whilst promoting patients’ autonomy and enabling choice

**CLINICAL**:
Work within the ward/department setting, providing high quality, caring, compassionate care to patients and their families/carers.

**Under supervision of the ward manager, provide 1**: 1 care or enhanced supervisory support for patients with cognitive impairment utilising diversional therapy techniques.

Work under the direction of the Registered Healthcare Professionals and senior colleagues, both independently and as part of the multi
- disciplinary team.

Under the direction of a Registered Health Care Professional ensure a high standard of service provision within ward/department, by practicing effective clinical and administrative preparation, effective communication and care delivery, prioritising workload appropriately and contributing to service improvements

Support the Health Care assistant workforce in giving compassionate high quality care to patients prioritising appropriately and developing competencies that safeguard practice

Act always in a manner, which illustrates respect for privacy, dignity, equality, diversity, and confidentiality.

Always exhibit a professional attitude behaviour and demonstrate excellent customer care skills.

Contribute to effective team working by being fully involved, committed, and participating towards achieving own and others full potential.

Develop positive relationships with patients, families, and carers.

Communicate effectively with patients, relatives, and healthcare practitioners.

Welcome and orientate patients and visitors to the ward/department.

Use communication tools (verbal/ nonverbal) to gain informed consent with patients where there will often be barriers to effective communication e.g., loss of hearing, altered perception, expressive and receptive dysphasia, pain, fear etc.

Report information concerning the patients, including information of their care delivery and wellbeing to other members of the team, including Registered Healthcare Professionals, in a timely manner.

Ask for, listen, and value the views of patients and their

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