Business Support Administrator

3 weeks ago

London, United Kingdom ISS Facility Services Full time

**Professional & Technology Services**:
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**Business Area: Professional & Technology Services**:
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**Place of Work: London**

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**Contract Type: Permanent**

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**Hours: 40**

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**Context**

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**We are currently recruiting for a Business Support Administrator to assist with administrative duties as outlined in the delivery of Hard and Soft service solutions to the client in their offices.**

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**As the Business Support Administrator you will liaise with key stakeholders across both client and contractors which requires a high degree of flexibility in relation to execution of requests and general work in response to the dynamic environment within which it exists.**

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**Key Responsibilities**

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- **Managing and submitting new starter compliance checks on behalf of sites, maintaining a tracker for auditing purposes.**:

- **Having an awareness of site budgets and spend against them and identifying variations in spend and investigating.**:

- **Managing supplier account queries and receipting goods on Coupa and investigating invoices.**:

- **Preparing and creating a quarterly ISS/Client Newsletter.**:

- **Contribute to improving customer support by actively responding to customer and team queries.**:

- **Chasing and closing tasks on financial tracker where all jobs are tracked.**:

- **Work proactively to ensure escalated issues are managed professionally, timely and resolved in satisfactory manner.**:

- **Ensure that adequately skilled and appropriate resources are available to meet the requirements for maintaining the Services for the Client.**

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**Professional and personal competencies/qualifications**

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- **GCSEs or equivalent**:

- **Experience in a similar role**:

- **Previous experience in a general administration role an advantage**:

- **Excellent customer service skills**:

- **Strong work ethic**:

- **Positive and professional attitude**:

- **Previous experience within FM operations**:

- **Ability to prioritise and execute tasks in a high-pressure environment**:

- **Ability to adapt to a changing environment**:

- **Strong level of IT skills including Microsoft Office (Outlook, Word, Project, PowerPoint, Excel, Visio) and a knowledge of ISS systems would also be beneficial**:

- **Excellent organisational and planning skills essential**:

- **Experience in minute taking**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

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**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

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**Please click on the following link for more information on this role**:
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**ISS is proud to be a diverse and inclusive employer.**
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**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.**
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**Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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