Service Database Administrator

7 months ago


Exeter, United Kingdom Trinity Fire & Security Systems Full time

Trinity Fire & Security Systems, a leading provider of fire and security solutions, is seeking a highly organised and detail-oriented individual to join our team as a Maintenance Base Administrator. We are dedicated to delivering exceptional service to our clients. This role is crucial in ensuring the accuracy and efficiency of our maintenance contract operations.

As a Maintenance Base Administrator, you will be responsible for administering maintenance contracts, invoicing setup and contractual terms in accordance with customer agreements.

**Your primary responsibilities will include**:

- Liaising closely with the Central Billing team to ensure the accuracy of information
- Assisting with the setup of new maintenance contracts within the business Service Management System, ensuring consistent processes across the organisation
- Maintaining accurate and up-to-date information within the system
- Completing the setup of any required callout contracts
- Following the Lost Maintenance Process for all notified contracts in line with current procedures

**Benefits & Package**:

- Competitive salary range of £24,000 - £29,000 per annum DOE
- Standard working hours: Monday to Friday, 8:30 AM - 5:00 PM
- Working from home flexibility
- Permanent role with opportunities for career advancement
- Comprehensive training and development opportunities
- Generous holiday entitlement and pension scheme
- Supportive and collaborative work environment



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