Commercial Officer

3 weeks ago


Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

**In this role, you are accountable for**: Supporting the Team to ensure that appropriate contracts are put in place and managed so as to meet customer / client needs and also responsible for putting in place certain contracts and managing these, under the management of the Commercial Manager and/or Procurement Category Manager where appropriate. Undertaking analysis and research that supports the deliverables of the Team. Inputting into the planning strategic of sourcing strategies by implementing and utilising the NHSBSA strategic sourcing framework (5i). Supporting the business in complying with the NHSBSAs Standing Financial Instructions and other controls and governance requirements, ensuring that all necessary approvals are in place.

Regularly drafting procurement documentation and correspondence to suppliers and stakeholders. Assisting with high profile negotiations for sourcing activities. Ensuring that the NHSBSA selects the most effective type of agreement for the service / product procured and plans are in place to deliver financial savings. Promoting behaviours that encourage a culture of innovation, continuous improvement and delivery of value for money outcomes.

Training, coaching and/or mentoring junior team members. Supporting the decision making processes, and where applicable owning the decision making process, through; option analysis, recommending solutions using persuasion and influencing skills on strategic sourcing initiatives as required. Having a thorough knowledge of, and adhering to at all times, to the Public Contracts Regulations and the NHSBAs Standing Financial Instructions. Working with customers and clients (using market knowledge and commercial rigour) to develop their requirements into clearly defined specifications.

Assist to ensure that outputs are aligned to Customer / Client expectations. To ensure effective commercial contract governance and management is undertaken - to include ensuring that contractual obligations are met through contract monitoring; attending and, where appropriate, chairing review meetings with suppliers; management of contractor incidents and complaints from business users and assessing risk including the implementation of appropriate strategies and actions to manage risks and ensure continuity of contracted service. Supporting change control processes within contracts involving liaison with colleagues with the Team and the wider NHSBSA busines Ensuring that continuous improvement of delivery, quality and cost effectiveness and of contracted services, developing the relationship beyond merely achieving contractual compliance through building good working relationships with external suppliers, maintaining communication and complex issue resolution relating to contracted service. To provide commercial support on the NHSBSAs business growth activities.


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