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Technical Administrator

7 months ago

Yeovil, United Kingdom Wessex Water Full time

Do you have experience in technical administration? Are you an active listener with proven people skills? If so, we have the perfect opportunity for you.

**What you'll do**:
We are looking for a motivated, meticulous, diligent and organised person to join the project team as a Technical Administrator, assisting the team with all administrative activities associated with Competence Management System implementation.

Day-to-day responsibilities include:

- accurate minute-taking and distribution
- scheduling training for staff at all levels, eg, apprentices to managers
- updating and managing associated processes and procedures
- maintaining accurate data within the Learning Management System
- feeding into the Learning Management System improvement agenda
- liaison with employees and/or managers
- providing monthly reports and updates
- training gap analysis, reporting and data management
- technical and process knowledge course delivery
- reviewing documents, including procedures and manuals
- training resource requirement monitoring
- being the point of contact for employees, managers and training administrators
- providing project team and managers support, advice and guidance
- providing progress reports to managers
- supporting compliance with ISO 9001 certification and GDPR, adhering to the WWSL policies and procedures.

**What you'll need**:
We are looking for enthusiastic individuals with a flexible approach and a willingness to take on new challenges.

To be successful, you will have excellent administration skills and be a confident communicator across all levels.

In addition, we are looking for:

- attention to detail and accuracy
- a methodological, logical approach to problem-solving and task completion
- an aptitude and desire to learn new knowledge, skills and techniques quickly
- a willingness and ability to travel to various offices/sites (remote)
- strong reasoning and interpersonal skills
- good time management skills
- a high level of English and grammatical accuracy
- computer literacy, including advanced knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and SharePoint
- the ability to work within a routine schedule and manage the demands of additional deadlines
- the ability to inspire a positive attitude
- patience to deal with various situations
- a passion to learn new things.

A full driving licence is required, as is access to your own vehicle.

**What you'll receive**:

- Total pension contributions up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to ten days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.

**Who we are**:
We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We also continue to promote diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.