Supported Housing Officer

3 months ago

Welwyn Garden City, United Kingdom One YMCA Full time

**Are you compassionate and caring, and looking for a role that makes a difference? Do you have experience providing housing-related help and support to members of the community?**

**Would you like to develop your career in an ambitious, sector-leading organisation where your contributions will be valued and you are treated with respect?**

**This is a new role providing a high-quality floating support service to residents moving into semi-independent accommodation in the local community.**

**Here at One YMCA, we take pride in looking after our colleagues, as we know our people are the driving force behind our success. Therefore, alongside competitive pay and a fulfilling and supportive work environment, we offer various staff benefits including**:

- Opportunity to accrue additional leave, up to 5 days
- Many learning and career development opportunities, with paid and tailored training
- Free Employee Assistance Programme 24/7 including access to counselling and GP services
- Employer contributory pension scheme
- Good maternity and paternity leave
- Compassionate leave
- Health and wellbeing opportunities
- Access to Simply Health Plan, covering various medicals costs including optical, dental costs
- Opportunities to volunteer with different parts of the organization through Mission 25 program
- Employee Discount scheme on brands, travel, groceries and more

**Salary**: £27,427 per annum.

**Location**: Welwyn Garden City and Hatfield. You will need your own vehicle to travel to, or between, our locations.

In this fulfilling role, you'll be part of a team providing personal support and enablement to residents with a variety of support needs.

You will need to be flexible within your shift work and confident working with clients which can at times show challenging behaviours due to difficulties within their lives. You must be able to remain calm and professional at all times.

A good understanding of the benefits system and supported housing structure is imperative.

You should be able to work alone and as part of team, providing your colleagues with a full and constructive report at the end of all shifts.

**A Enhanced DBS check will be required for this role.**

**Good to know**:
Last year we achieved the following:

- Provided nearly **185,000** nights of safe and secure accommodation to vulnerable individuals or those in need
- Accommodated **992** individuals
- Delivered **27,874** housing related support sessions
- Delivered **140 **complex needs interventions

and we assisted 463 residents to progress into their own settled long-term homes.

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