Team Co-ordinator

2 weeks ago


Wembley Stadium, United Kingdom The Football Association Full time

We have a great opportunity within our Event Medical Team for a Co-ordinator to join on a 7 month fixed term contract to support the busy events season.
- This role will provide proactive and efficient administrative support to the event medical teams at The FA, including:

- Wembley National Stadium events
- On The Road national team games
- delivery of tournaments as a host organisation.
- The role will be based at Wembley National Stadium and may involve event-day responsibilities which will require flexibility in working arrangements.
- The FA offers hybrid working, and this role would be suited to a combination of on-site and work from home.

**What will you be doing?**
- **General responsibilities**:

- Supporting the Medical Operations Manager in delivering the core administrative elements of their role.
- Co-ordinating staffing for events - this includes the management of staff availability & event day allocations using established systems.
- Arranging and coordinating meetings for operational and governance workstreams related to the evet medical team (including updating accurate minute taking, Teams channels and action tracking where required).
- Monitoring incoming and outgoing communications and actioning tasks as required from shared mailboxes and calendars.
- Support on boarding of new staff and following current recruitment processes
- Raising and receipting Purchase Orders, working with the internal finance team and with external suppliers to minimise discrepancies and ensure accuracy.
- Ordering equipment, uniform and pharmacy orders required by clinical staff for the operation of medical services, including logging and tracking such items where required (this will be supported by clinical staff).
- Develop, enhance & maintain the departmental filing systems (electronic and physical) and update template documents as required.
- Support departmental projects on an ad hoc basis.
- Provide support to medical educational courses occurring at Wembley Stadium
- Liaison with colleagues within Wembley Operations, events planning, health and safety, and finance teams
- Identify improvements to current medical administration systems and develop for the future
- Book staff for events including Conference and Banqueting alongside other non-bowl event requirements
- **Event day responsibilities**:

- Work with the event day casual staff to support administration transfers between event days and non event days, - this may include, but is not limited to, staff allocation and rota, supporting delivery of electronic patient record systems, facilitating attendance of visiting medical staff and guests attending in a governance role from outside the organisation
- There will need to be some flexibility in hours delivered around event day attendance; all attempts will be made to ensure there is sufficient prior warning of required attendance outside normal office hours, and appropriate measures will be taken to ensure this time is paid back through reduction in regular working hours
- **Additional tasks as required in order to meet the stadium and FA group priorities.**
- Provide direction and/or assistance on matters of event medical operations to the wider FA business where required
- Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
- As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

**What are we looking for?**
- Essential for the role:

- Experience of providing administrative support to multiple team members.
- Experience of working with highly confidential information in the appropriate manner.
- Experience working in a busy and dynamic environment.
- A flexible approach to working hours.
- Highly literate and numerate.
- Pro-active and positive attitude with the ability to use own initiative to support teams as required.
- Excellent proficiency in Microsoft 365 software and services including Office suite, Teams and SharePoint.
- Beneficial to have:

- Experience in medical / healthcare administration or support related roles.
- A commitment to continuing professional development and continual improvement.
- Evidence of a desire to work in event operations or within a healthcare multidisciplinary team

**What's in it for you?**
- We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
- We pride ourselves in offering a competitive salary as we



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