Assistant Pathology IT Site Co-ordinator

2 months ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

To assist with the day to day running of Pathology IT across all operational sites. The post holder will be a point of contact for:
- Hardware and Software failures.
- Cirdan Ultra site operational issues
- Problem escalation
- Production of change control documentation
- Testing and installation of software

The post holder will be one of the team of Pathology IT co-ordinators that operate across CWPS sites including George Eliot Hospitals NHS Trust, South Warwickshire NHS Trust and University of Coventry and Warwickshire NHS Trust. The post holder will assist with the provision and upkeep of the Pathology IT service, will be required to operate on other sites as and when required, and will keep the IT team appraised of all activities.

***

To provide timely first level IT support within the Coventry and Warwickshire Pathology Service (CWPS) including the running of diagnostic tests required to identify the source of a problem. To ensure clear precise documentation is available to assist others with problem identification and solution.

To offer first line IT support for Pathology IT equipment and other Pathology computer systems including internal and external interfaces. To communicate and work closely with section managers to ensure a timely resolution to problems.

To train on the main CWPS IT systems so as to be able to take part on the Out of Hours rota.

To log all errors with the Pathology IT Systems and Equipment and to ensure an accurate log of the error is recorded within Pathology. To progress chase the logs ensuring a timely resolution to the problem. To communicate and work closely with all interested parties including the Pathology IT Systems Manager and suppliers of third party systems including local NHS ICT services.

To perform daily house-keeping tasks on the CWPS IT systems as and when required, including the monitoring of site specific interfaces. To produce and update documentation to enable accurate logs of performance to be recorded.
- Please be advised that interviews for this role are due to take place 18th July 2023

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

To ensure the security and protection of all data produced by the CWPS by means of rigid backup procedures. To provide logs of all backups carried out on essential Pathology IT Systems such as servers and PCs.

To assist with the Pathology side of updating, maintaining and monitoring site specific links such as CRRS, Review and Anglia Labcomm. To communicate and work closely with ICT and the suppliers of these third party systems to ensure the interfaces are maintained and working efficiently.

To liaise with and be a point of contact for users of the CWPS computer systems (Consultants and GPs) regarding usage, development, planning and change. To participate in regular Pathology IT meetings and to attend, when required by the CWPS Systems Manager, meetings with external organisations such as equipment suppliers and local PCTs.

To be innovative and aware of IT developments within the Pathology service and the NHS. To regularly review the functionality of new software and hardware that would bring benefits to the CWPS. To communicate and work with the Pathology Systems Manager and other Pathology Senior Managers on services changes for the benefit of the CWPS. This to include changes to bring about efficient working practices and changes to support new developments such as new tests. Under instruction to assist with the development and production of outline business plans and project plans.

To assist with onsite Pathology IT systems key

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