Customer Sales and Membership Advisor
4 weeks ago
My client is seeking a bright and enthusiastic Customer Sales Advisor to look after new clients and memberships within the business. You will be responsible for being the companies 'go to’ for any customer enquiry, making sure they are getting the most outof their subscription, and constantly ensuring a positive customer experience
Responsibilities include
- Delivering excellent customer service through maintaining good relationships
- Providing knowledge on subscriptions and assisting with customer enquiries
- Providing support to the sales team
- Reporting customer feedback, concerns and issues to Sales Manager and any other relevant department
- Excellent telephone skills and a persuasive demeanour
- Use of Word, Excel, Publisher
- Gathering market and customer information as input to sales activities
**Experience**:
- Customer Service background within an office environment
- Computer skills needed preferably previous experience was computer based
- Experience in contacting businesses on the phone as well as face to face - this does not involve any cold calling.
If you are interested in the role, please submit your details online, or for further details please contact Lesley Freeman or Wendy Wakefield
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