Administrator

3 months ago

Newport, United Kingdom Atlas Facilities Management Limited Full time

**About The Role**:
Due to further growth, Atlas is excited to be recruiting for an experienced Administrator with fantastic Customer Service and problem-solving skills.

We’re hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to troubleshooting and thrives under pressure. Ideally someone who is based in the Newport area and enjoys blending into a busy team. This role is for Monday-Friday 10:00-14:00.

If this sounds like you, we’d love to hear from you
- Are excited about making a difference
- Have a positive and friendly attitude
- Are local to the area

The role is fast paced, fun and exciting; below are some of the key elements of what you'll be doing;
- Providing support to the operations management team in the field
- Liaising with Clients and our operatives to ensure their requests are dealt with efficiently and end with a positive outcome
- Assist with allocation/scheduling of operatives on our Time and Attendance system, along with recording sickness/absence
- Recruitment - advertise, short list, arrange interviews and complete necessary paperwork for new starters
- Ordering uniforms
- General administration duties to meet the needs of the business Key Requirements
- Experience of working in a busy office environment
- Ability to solve problems effectively and efficiently
- General working knowledge of software systems such as word and excel
- Great written and oral English language skills
- Personable and professional with a keen eye for detail
- Excellent customer service skills Teamwork: Share ideas and learning with other team members
- Offer encouragement and assistance to colleagues
- Communicate openly and effectively
- Work with the team towards our common goal of always striving for excellence

**About You**:
All you need is:

- An attitude to thrive in a busy workplace.
- Good social skills to deliver service with a smile.
- You will need a friendly, calm and professional manner when dealing with suppliers, colleagues and customers.
- Your team will need to be able to rely on you so attention to detail will be a key skill of yours.
- Good computer literacy.
- Great communication skills
- Strong ability to work under pressure.
- A right to work in the UK (please bring your evidence to the interview).

**About The Company**:
**Who are we?**

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and still 100% owned by our founders, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our 10,000+ strong family, who together deliver happiness to over 4,000 client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

**Our Purpose**

**To create happiness in ourselves and others**

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

**Our Values.**

**We are a family**

Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

**Sharing makes us stronger**

Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

**Own your space**

You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

**Be honest. Always.**

Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

**Treat clients like our best friends**

If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

**Start with Wow**

And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself i

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