Call Centre Advisor

4 weeks ago


Manchester, United Kingdom Interaction Recruitment Full time

**Reference**
420086

**Salary**
£10.42 - £10.42/hour

**Job Location**:

- United Kingdom - England - North West England - Greater Manchester - Manchester

**Job Type**
Temporary

**Posted**
05 April 2023

**£10.42 per hour**

**Must be full flexible Monday to Sunday 6am
- 2pm**

**Part time - 25 hours per week (trinaing will be full time for 2 weeks)**

**Based in Manchester**

We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Stretford Area in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to the City Centre

**Role**:
We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their RTA team. This role will see you dealing with customers in the process of making a motor claim with their insurance provider. You will act as a point of contact, taking the details of the claim and helping to guide them through the process.
- Answering inbound calls and making outbound follow up calls
- Answering any customer questions and providing high levels of customer service
- Taking details of claims and processing information through internal systems
- Keeping the customer updated at all times

**Requirements**:

- Previous customer service experience (essential)
- Excellent timekeeping and punctuality (essential)
- Excellent communication skills (essential)
- Professional telephone manner (essential)
- Call centre experience (useful)

INDCCP

**Contact information**:
Ryan Bates


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