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Shift Coordinator

4 months ago

Basingstoke, United Kingdom Connect2Hampshire Full time

**Connect2Hampshire** is part owned by Hampshire County Council and are the internal agency for temporary workers at Hampshire County Council.
The Council provides a wide range of services such as local highways and public transport, community support including adult and children’s social care, waste prevention and recycling, and education and learning.

An exciting opportunity has arisen for an Agency Talent Partner join us in our Basingstoke office on a part-time basis, 3 days a week (Monday-Wednesday) and 22.5 -25.5 hours per week on a temp to perm position. This role is ideally suited to someone who interested in developing their career within our Recruitment Team

**About you**:
Ideally, we’re looking for someone who loves variation, and is an excellent communicator, demonstrates a positive proactive attitude. Your role will encompass areas such as resourcing, rostering, recruitment administration, planning and co-ordinating to name a few. This will suit you down to the ground as you will be organised and logical in your approach and like to keep lots of plates spinning rather than focus on one thing at a time.

This role of Shift Coorinadtor can be both proactive and reactive, but you’ll be calm in pressured situations (such as a last-minute change to rota’s) and able to problem solve. It’s also imperative that you have an understanding of Microsoft excel & systems (e.g. CRM’s) as this will be pivotal to your workload.

**Key responsibilities**:

- Build rapport and develop relationships with Hampshire County Council’s Hiring community, by taking the time to get to know them and understand their vision, both over the telephone and in person
- Oversee all shift requests from Adult Residential Units
- Liaise with recruiting agencies to fill vacancies in a timely manner
- Develop work schedules by allocating employees in shifts and positions
- Assume responsibility for timekeeping and time off requests of agency workers
- Collaborate with payroll to ensure correct employee pay rates
- Ensure compliance with internal and external policies and regulations
- Prepare reports on filled/unfilled shifts Skills
- Liaise with the hiring managers about their recruitment needs, discussing challenges the job may bring, detailed job descriptions and any further information that may help with the recruitment. Manage hiring manager expectations by flagging potential issues with their recruitment and working with them to find a resolution.

**Key Requirements**
- Good IT skills, particularly Microsoft Office packages
- Use of systems, ideally a Recruitment CRM
- Knowledge of relevant legal regulations (equal opportunities, visa procedures etc.)
- Adapts communication style to the audience and the circumstance, and able to influence at a senior level
- Organised and prioritises work to deliver against multiple activities
- Problem solving both internally and for our customers
- Handling difficult conversations with tact and integrity
- Financial acumen and ability to monitor performance through financial and KPI reporting
- Reliable with a respect to confidentiality

**Benefits of working at Connect2Hampshire**:

- Company Laptop/Mobile Phone
- 25 days annual leave plus bank holidays & your birthday off
- Free on-site parking
- Hybrid Working
- Team Bonus

**Job Types**: Part-time, Temporary contract, Temp to perm
Contract length: 6 months

Pay: £13.08-£13.61 per hour

Expected hours: 22.5 - 25.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Basingstoke

Application deadline: 12/06/2024