Customer Service Advisor

3 weeks ago

Stansted, United Kingdom The Best Connection Employment Group Full time

**Want to be part of something BIG?**

Would you thrive on the amazing feeling of providing joy to others? A position has come available at Stansted Airport as a key member of the customer service team. Your role would be to provide vital support to passengers with assistance requirements arriving and departing from the Airport. What could be more rewarding than that?

**All you need to do is SMILE **Full training and guidance will be provided, you just need to be keen to help others

**Multiple shifts are available depending on your requirements;**
- 04:00 - 14:30 OR 14:00 - 00:30 - ALL Rotas are 4 on - 4 off
- Overtime? You've got it. Additional shifts can be picked up dependant on the staff rota
- What is the job?
- Working at the Stansted Airport (CM24 1QW)
- Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers’ journey
- Greet passengers always asking what help is required
- Explaining the process to the passenger
- Preparing the passenger for check in and security, assisting with check in and security processes
- Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage
- There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.

Once you've applied, you'll need to register with TBC (all done online, nice and easy), and then we can book all the next steps for you. IMMEDIATE STARTS AVAILABLE WHEN VETTING COMPLETED

**Pay Rates**
- £11.50 per hour

**Our client offers**
- Bus and Train services available for all shift start and end times
- Discounted Airport Parking
- Free Uniform and Training
- Discounts at Various Airport Retail Outlets

**Things we need from you**:

- Excellent customer service skills
- A polite and professional approach
- A passion for helping others
- Strong written and spoken communication skills
- 5 years' worth of references (Our dedicated team will obtain them for you)
- Ability to complete a GSAT (Paid for by us)

**Other benefits of working for The Best Connection Group Ltd include**:

- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Online payslips
- Weekly pay
- Pension contribution
- On-going assignment

**Benefits & Requirements**:

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