Client Support Executive

4 weeks ago


Glasgow, United Kingdom Roberts Webb Recruitment Full time

Working for a large, and growing business with offices throughout the UK, we are looking for a Client Support Executive to join their team based in Glasgow. This role would suit someone who is passionate about providing an excellent customer service experience, and who enjoys technology and would like to work in a SaaS business.

**Location: Hybrid between home and Glasgow office**

**Salary: £22-26k per annum**

**Benefits: 25 days holiday, pension plus many more**

**Overview of the role
Youll be dealing with new customers and be an instrumental part of their onboarding journey and experience. Youll be training them on the system, be a point of contact for any questions or queries and explain how they can get the most out of their package. When it comes to renewals, youll be proactively ensuring that they want to stay as a customer and will build a strong, consultative relationship with your clients.

What skills/experience you'll need? You'll be a natural communicator who enjoys talking and getting to know your clients. You'll enjoy technology and be eager to learn new systems. You'll be able to train your clients effectively on the systems and be an excellent problem solver You'll be eager to work for a SaaS company where you can stay and progress. Ideally, you'll have a couple of years' experience in a busy, customer services role - preferably a business to business environment. Why you'll want to join this company? They are passionate about their employees and their culture. They want to hire people they and train and develop. They are growing, have an excellent reputation in their industry and work with some amazing clients Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.



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