Customer Services Assistant
3 weeks ago
MG Cannon are an award-winning manufacturer approved accident repair centre with six main manufacturer approved bodyshops and two Magic cosmetic repair centres, operating across ten counties, with 39 leading manufacturer brand approvals including Mercedes-Benz, BMW, Volkswagen Group, Volvo and Tesla.
At MG Cannon we believe in the value of our people and team culture and we’re keen to recruit, attract, motivate, develop and retain the best talent who can play a key role in our business and its continuing growth.
We now have an exciting opportunity to join our Central Customer Call Hub.
**About the role**
We are looking for both new and experienced customer service advisers to join our growing team. The role will at times be fast paced and pressurised, you will need to be able to multi-task whilst taking the incoming calls to support our sites.
**You will need**:
- Have an excellent telephone manner, previous experience in a call centre or helpline environment would be desirable but not essential
- You’re reliable, energetic and able to follow processes accurately
- Have great communication skills and the ability to talk to varying customers including our work providers, insurance companies, colleagues at sites and members of the public
- Excellent typing / keyboard skills
- The ability to multi task and remain focused
- You’re resilient and the ability to cope under pressure
- We provide full training on our systems
Full Time: Monday - Friday - 8.00am - 5.00pm
22 days holiday plus bank holidays, pension plan, competitive salary (starting at £10.5 per hour and potential increase dependent on experience) As part of our Central Hub Team, you will be supported, respected made to feel welcome and have a company which will invest in your future, so if you’re passionate about customer service and looking for a role where you can really make a difference, don’t miss your chance to join us.
**Job Types**: Full-time, Permanent
**Salary**: From £10.50 per hour
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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